(High Salary) Cms Executive | Kolkata

7 hours ago

Kolkata West Bengal, India Info Edge Full time

1 CMS Payment Management to Manage the CMS process including tracking payment clearance based on data in coordination with Finance 2 Raise service requests for payment confirmation 3 Follow up on payment collections scheduled and credit sales and post these entries in the CRM 4 Product Service Operations Handle product activation through the seller 5 Provide training and interim service support to new customers for posting and boosting listing products 6 Raise service requests for XID creation 7 Book FSL slots through the legacy CRM system 8 Support CRM Coordination to Resolve individual service requests SRs on priority 9 Support new CRM users directly or by coordinating with the SR Desk 10 Coordinate with Salespersons and customers for design creation requests and ensure timely placement through relevant teams 11 Close coordination with the CRM Tech team for early resolution of technical issues Department Core Business Skills Required CMS Payment Management Excel Advanced Excel Role 1 CMS Payment Management to Manage the CMS process including tracking payment clearance based on data in coordination with Finance 2 Raise service requests for payment confirmation 3 Follow up on payment collections scheduled and credit sales and post these entries in the CRM 4 Product Service Operations Handle product activation through the seller 5 Provide training and interim service support to new customers for posting and boosting listing products 6 Raise service requests for XID creation 7 Book FSL slots through the legacy CRM system 8 Support CRM Coordination to Resolve individual service requests SRs on priority 9 Support new CRM users directly or by coordinating with the SR Desk 10 Coordinate with Salespersons and customers for design creation requests and ensure timely placement through relevant teams 11 Close coordination with the CRM Tech team for early resolution of technical issues Years Of Exp 1 to 3 Years Desirable Skills Communication Skills Coordination Book Keeping Designation CMS Executive

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