Systems Engineer Ii

Opening from Default - All locationsThe CompanyServing the People Who Serve the PeopleGranicus is driven by the excitement of building implementing and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn Over the last 25 years we have served 5 500 federal state and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place With comprehensive cloud-based solutions for communications government website design meeting and agenda management software records management and digital services Granicus empowers stronger relationships between government and residents across the U S U K Australia New Zealand and Canada By simplifying interactions with residents while disseminating critical information Granicus brings governments closer to the people they serve-driving meaningful change for communities around the globe Want to know more See more of what we do What You ll Do Follow infrastructure team processes and actively seek to improve them especially as it relates to implementing automation of repeatable tasks Identify and fix problem areas in Windows servers that run Granicus products Execute quality changes and perform code and change request reviews As part of an on-call team triage and troubleshoot efficiently and effectively during production incidents Ensure system resources and assets are logged and monitored along with appropriate actions for events Analyze log files and other infrastructure data using available tools Develop documentation to empower other team members and accurately represent projects and procedures Plan for and install new software firmware releases and hardware software upgrades to meet security and supportability requirements Who You Are You have 3 years of experience supporting Windows servers in a data center or cloud environment You have experience with MS Active Directory configuration and management You have specific technical experience with xefx82xa7regular patching of infrastructure hardware and software systems xefx82xa7certificates and certificate management xefx82xa7Scripting automation e g Bash Python Ansible Terraform Git PowerShell Linux or any other Patching experience is a huge plus You have an understanding of security frameworks such as ISO 27001 NIST 800-53 and or FedRAMP You have worked in a large enterprise environment providing Windows support You are passionate about technology and keep abreast of technical developments in your field You have the ability to adapt to a changing environment Specific System Network Experience The ideal candidate has some level of experience with the following infrastructure network technologies bonus if your experience matches the specific products at Granicus in parenthesis Windows Server OS Windows Active Directory System monitoring tools LogicMonitor LogRhythm Elastic DNS and IP Management Infoblox Cloud computing AWS Azure Security and Privacy Requirements Responsible for Granicus information security by appropriately preserving the Confidentiality Integrity and Availability CIA of Granicus information assets in accordance with the company s information security program Responsible for ensuring the data privacy of our employees and customers their data as well as taking all required privacy training in a timely manner in accordance with company policies Closing from Default - All locationsDon t have all the skills experience mentioned above At Granicus we are trying to build diverse inclusive teams We do not have degree requirements for most of our roles If you don t meet every requirement above but are excited to learn more we encourage you to apply We might just be able to find another role that could be a perfect fit Security and Privacy Requirements- Responsible for Granicus information security by appropriately preserving the Confidentiality Integrity and Availability CIA of Granicus information assets in accordance with the company s information security program - Responsible for ensuring the data privacy of our employees and customers their data as well as taking all required privacy training in a timely manner in accordance with company policies The Team- We are a remote-first company with a globally distributed workforce across the United States Canada United Kingdom India Armenia Australia and New Zealand The Culture- At Granicus we are building a transparent inclusive and safe space for everyone who wants to bea part of our journey - A few culture highlights include - Employee Resource Groups to encourage diverse voices- Coffee with Mark sessions - Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs - Microsoft Teams communities focused on wellness art furbabies family parenting and more - - - We bring in special guests from time to time to discuss issues that impact our employeepopulationThe Impact- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place - quite literally We have so many powerful success stories that illustrate how our solutions are impacting the world See more of our impact Granicus is committed to providing equal employment opportunities All qualified applicants and employees will be considered for employment and advancement without regard to race color religion creed national origin ancestry sex gender gender identity gender expression physical or mental disability age genetic information sexual or affectional orientation marital status status regarding public assistance familial status military or veteran status or any other status protected by applicable law