Assistant Vice President

3 weeks ago

Noida, Uttar Pradesh, India EXL IT service management Full time
Job Description

Job Title: AVP, Technology Service Delivery

Location: Noida,

Department: Global Technology

Reports To: VP, Technology Service Delivery

Position Overview:

The SAVP of Technology Service Delivery is responsible for leading the delivery of technology services and solutions across Banking and Capital Mkts. clients. This role involves managing a team of professionals to ensure that technology services meet the business's strategic objectives, are delivered on time, within budget, and to the highest quality standards. He will collaborate with cross-functional teams to enhance service delivery processes, drive innovation, and ensure the reliability and efficiency of technology services.

Key Responsibilities:

1. Strategic Leadership:

- Develop and implement a comprehensive technology service delivery strategy aligned with the company's business goals and broader Technology Strategy.

2. Service Delivery Management:

- Oversee the planning, implementation, and tracking of technology services and solutions.

- Ensure the timely and cost-effective delivery of technology services to meet business requirements.

- Develop and monitor performance metrics to measure service delivery effectiveness and efficiency.

3. Innovation and Improvement:

- Drive innovation by identifying emerging technologies and trends that can enhance service delivery.

- Continuously evaluate and improve service delivery processes and methodologies.

-

4. Team Management and Development:

- Lead, mentor, and develop a high-performing technology service delivery team.

- Foster a culture of continuous improvement, collaboration, and innovation within the team.

5. Stakeholder Collaboration:

- Work closely with business leaders, IT teams, and other stakeholders to understand requirements and deliver appropriate technology solutions.

- Serve as the primary point of contact for technology service delivery issues and escalate as necessary.

6. Quality Assurance and Risk Management:

- Establish and enforce service quality standards and best practices.

- Identify and mitigate risks associated with technology service delivery.

- Ensure compliance with industry regulations and company policies.

7. Budget and Resource Management:

- Manage the technology service delivery budget, ensuring cost-effective resource allocation and utilization.

- Optimize resource planning and management to support current and future technology needs.

Qualifications:

- Bachelor's degree in Information Technology, Computer Science, or a related field Master's degree preferred.
- Minimum of 10 years of experience in technology service delivery, with at least 5 years in a leadership role.
- Strong understanding of IT service management (ITSM) frameworks and methodologies.
- Proven experience in managing large-scale technology projects and service delivery teams.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work collaboratively with cross-functional teams and manage multiple priorities in a fast-paced environment.
- Strong problem-solving and decision-making abilities.
- Experience with budget management and resource allocation.

Preferred Skills:

- Certification in ITIL, PMP, or similar service delivery and project management methodologies.
- Experience in Banking / Financial / Insurance Industry is a plus.
- Knowledge of Banking Technology or platforms

  • Vice President

    2 weeks ago

    Noida, Uttar Pradesh, India Seven Consultancy Full time

    JOB DETAILS 1 Responsible for top line and bottom line.2 Planning & Budgeting for Sales Targets.3 Closely managing and monitoring Working Capital.4 P&L responsibility5 Development and implementation of the sales strategy to maintain and drive business growth6 Supervise the preparation, issuance, and delivery of sales materials, exhibits, and promotion...

  • Assistant Vice President

    3 weeks ago

    Noida, Uttar Pradesh, India EXL Service Full time

    Position Title Responsibility Level Assistant Vice President Sr Assistant Vice President Function Transitions Reports to Sr Assistant Vice President Vice President Permanent Temporary Permanent Span of Control Manager or Sr Manager-Transitions will depend upon program scope Location Noida Pune Basic Function The resource will be...

  • Assistant Vice President

    3 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose the relentless pursuit of a world that works better for people we serve...

  • Assistant Vice President

    1 day ago

    Noida, Uttar Pradesh, India EXL Full time

    - Job Title: Associate Vice President (AVP) – AI/ML (Generative AI, Agentic & LLM/VLM Technologies)- Experience: 12 to 16 years- Location: NCR- Department: Artificial Intelligence / Machine Learning / Emerging TechnologiesJob Summary:- We are looking for a visionary and technically hands-on Associate Vice President (AVP) to lead strategic AI/ML initiatives...

  • Assistant Vice President

    1 week ago

    Noida, Uttar Pradesh, India EXL Full time

    Position: Assistant Vice President – Global Technology Role: AVP – ServiceNow Solution Architect Exp. Required: 10-15 Years Job Summary: We need a highly skilled ServiceNow Solution Architect to lead the design, building, and upkeep of our company's ServiceNow projects. This role is key to improving how we use ServiceNow, making sure everything...

  • Assistant Vice President

    2 weeks ago

    Noida, Uttar Pradesh, India EXL Full time

    Position: Assistant Vice President – Global Technology Role: AVP – ServiceNow Solution ArchitectExp. Required: 10-15 YearsJob Summary: We need a highly skilled ServiceNow Solution Architect to lead the design, building, and upkeep of our company's ServiceNow projects. This role is key to improving how we use ServiceNow, making sure everything works...

  • Senior Assistant Vice President

    4 weeks ago

    Noida, Uttar Pradesh, India EXL Full time

    Job DescriptionPosition Title, Responsibility LevelHead of Enterprise Systems ManagementFunctionGlobal Technology, Enterprise Digital ApplicationsReports toVice President – Enterprise DigitalPermanent/ TemporaryPermanentSpan of Control8 to 10LocationNoida SEZBasic Function- Techno-functional specialist with deep experience in one of the domain areas of...

  • Assistant Vice President

    3 weeks ago

    Noida, Uttar Pradesh, India GENPACT Full time

    Genpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we...

  • Assistant Vice President

    1 day ago

    Noida, Uttar Pradesh, India Genpact Full time

    Inviting applications for the role of Assistant Vice President – Procure to PayIn this role, the incumbent is responsible for directing and executing roadmap that solves the business problems/opportunities of the key customer(s) in the F&A domain through the usage of methodologies like Lean, Six Sigma, Business process re-engineering, and by combining...

  • Assistant Vice President, Delivery Leader

    4 days ago

    Noida, Uttar Pradesh, India Genpact Full time

    Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...