Customer Service Manager
2 weeks ago
Job Title: Service Manager Location: Hosur, Tamilnadu Employment: Full time Experience: 7-10 Years of relevant experience in DG Set, and Electrical Switchgear Education: Diploma / B.E. in Electrical, Electronics or other related branches. Key Responsibilities: - Lead and manage a team of site/service engineers across multiple locations or projects. - Oversee operation and maintenance of DG sets (Diesel Generators), HT & LT panels, transformers, and switchgear systems. - Ensure accurate interpretation of electrical wiring diagrams and effective troubleshooting of faults. - Supervise handling of various circuit breakers (ACB, MCCB, MCB, etc.) and ensure safety compliance. - Drive customer satisfaction by ensuring timely query resolution, proactive communication, and service excellence. - Manage and monitor Annual Maintenance Contracts (AMC), ensuring SLA adherence and client retention. - Coordinate with internal teams, vendors, and clients for smooth service delivery and escalation handling. - Maintain service documentation, reports, and performance metrics for internal review and client audits. Preferred Skills: - Strong technical foundation in electrical systems and power distribution networks. - Working knowledge of UPS systems, battery chargers, and Variable Frequency Drives (VFDs). - Proven ability to lead teams, delegate tasks, and mentor junior engineers. - Excellent communication and interpersonal skills for client interaction and team coordination. - Familiarity with service planning, AMC lifecycle, and customer support protocols. Qualifications & Experience: - Diploma or Degree in Electrical Engineering. - 7–10 years of experience in electrical service operations, with at least 3–5 years in a supervisory or managerial role. - Experience in industrial, facility management, or manufacturing setup preferred. Benefits: - Best in-class working environment. - Best in-class salary. - Awards & Recognition. - Festival celebration.
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Customer service manager
1 week ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service Manager Location: Hosur, TamilnaduEmployment: Full timeExperience: 7-10 Years of relevant experience in DG Set, and Electrical SwitchgearEducation: Diploma / B. E. in Electrical, Electronics or other related branches.Key Responsibilities:Lead and manage a team of site/service engineers across multiple locations or projects.Oversee...
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Customer Service Manager
2 weeks ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service ManagerLocation: Hosur, TamilnaduEmployment: Full timeExperience: 7-10 Years of relevant experience in DG Set, and Electrical SwitchgearEducation: Diploma / B.E. in Electrical, Electronics or other related branches.Key Responsibilities:- Lead and manage a team of site/service engineers across multiple locations or projects.- Oversee...
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Customer Service Manager
2 weeks ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service ManagerLocation: Hosur, TamilnaduEmployment: Full timeExperience: 7-10 Years of relevant experience in DG Set, and Electrical SwitchgearEducation: Diploma / B.E. in Electrical, Electronics or other related branches.Key Responsibilities:- Lead and manage a team of site/service engineers across multiple locations or projects.- Oversee...
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Customer Service Manager
2 weeks ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service Manager Location: Hosur, Tamilnadu Employment: Full time Experience: 7-10 Years of relevant experience in DG Set, and Electrical Switchgear Education: Diploma / B.E. in Electrical, Electronics or other related branches. Key Responsibilities: Lead and manage a team of site/service engineers across multiple locations or projects. Oversee...
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Customer Service Manager
2 weeks ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service Manager Location: Hosur, Tamilnadu Employment: Full time Experience: 7-10 Years of relevant experience in DG Set, and Electrical Switchgear Education: Diploma / B.E. in Electrical, Electronics or other related branches. Key Responsibilities: Lead and manage a team of site/service engineers across multiple locations or projects. Oversee...
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Customer Service Manager
5 days ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service Manager Location: Hosur, Tamilnadu Employment: Full time Experience: 7-10 Years of relevant experience in DG Set, and Electrical Switchgear Education: Diploma / B.E. in Electrical, Electronics or other related branches. Key Responsibilities: Lead and manage a team of site/service engineers across multiple locations or projects. Oversee...
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Customer Service Manager
2 weeks ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service ManagerLocation: Hosur, TamilnaduEmployment: Full time Experience: 7-10 Years of relevant experience in DG Set, and Electrical SwitchgearEducation: Diploma / B.E. in Electrical, Electronics or other related branches.Key Responsibilities:Lead and manage a team of site/service engineers across multiple locations or projects.Oversee operation...
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Customer Service Manager
1 week ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service ManagerLocation: Hosur, TamilnaduEmployment: Full time Experience: 7-10 Years of relevant experience in DG Set, and Electrical SwitchgearEducation: Diploma / B.E. in Electrical, Electronics or other related branches.Key Responsibilities:Lead and manage a team of site/service engineers across multiple locations or projects.Oversee operation...
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Customer Service Manager
1 week ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service ManagerLocation: Hosur, TamilnaduEmployment: Full time Experience: 7-10 Years of relevant experience in DG Set, and Electrical SwitchgearEducation: Diploma / B.E. in Electrical, Electronics or other related branches.Key Responsibilities:Lead and manage a team of site/service engineers across multiple locations or projects.Oversee operation...
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Customer Service Manager
2 weeks ago
Hosur, India Hitachi Hi-Rel Power Electronics Full timeJob Title: Service ManagerLocation: Hosur, TamilnaduEmployment: Full timeExperience: 7-10 Years of relevant experience in DG Set, and Electrical SwitchgearEducation: Diploma / B.E. in Electrical, Electronics or other related branches.Key Responsibilities:Lead and manage a team of site/service engineers across multiple locations or projects.Oversee...
