[Urgent] Customer Support Ambassador
3 days ago
Job Description Location:MIDC, Andheri East, Mumbai Employment Type: Full-Time (contract) Work Schedule: 5 Days a Week (Rotational Offs) Process Timings: Rotational shifts Remuneration -As per industry standards and capabilities Only apply if you can join immediately, & Only Mumbai Candidates About WhizCrow WhizCrow is a global Brand Authority Management agency with operations in India, UAE, and the US. We help businesses establish a powerful digital presence, manage their reputation, and drive customer engagement through strategic marketing solutions. Our expertise spans multiple industries, providing innovative, result-driven strategies that ensure brands maintain their credibility and visibility in a competitive digital landscape. About the Role We are looking for an experienced ORM Executive to join our global team. You will be supporting international customers through email, chat, and other online support channels. The ideal candidate is tech-savvy, adaptable, and quick to learn new systems, with the proven ability to manage multiple tasks efficiently in a dynamic environment. Prior experience in customer support, especially within ISP, Telecom, or related technology sectors, is essential for this role. You will take ownership of resolving customer challenges and technical issues across a variety of channels, ensuring our clients receive timely, professional, and effective support. Strong communication skills and attention to detail are crucial. This role requires excellent written English skills, attention to detail, and the ability to communicate effectively with global customers. Key Responsibilities - Manage customer queries and issues via email, chat, and social media with accuracy and professionalism. - Diagnose and resolve technical issues related to ISP, Telecom services, or similar industries, providing clear troubleshooting steps. - Document all customer interactions and solutions comprehensively. - Collaborate with internal teams to handle escalations or complex technical challenges. - Drive customer satisfaction while meeting SLAs for response and resolution time. - Offer multilingual support, if applicable, to enhance customer experience. Requirements - Minimum 1- 2years of hands-on experience in customer support, including email, chat and other online channels. - Prior experience in technical troubleshooting (preferably in ISP, Telecom, or similar industry). - Excellent command of written English, additional proficiency in Italian, French, Japanese, German, or Spanish is highly valuable. - Ability to learn new technologies quickly, adapt to evolving processes, and multitask under pressure. - Customer-centric approach with an emphasis on empathy and efficiency and providing resolution. Why Join WhizCrow - Work with a leading Brand Authority Management agency with a global presence. - Opportunities for career growth and continuous skill development. - Competitive salary and performance-based incentives. - A collaborative and dynamic work environment. - Exposure to international clients and multilingual customer engagement opportunities. - Health Insurance Cover - Cross-Project Exposure - Skill Training Workshops To Apply: Send your resume to [Confidential Information] with the subject line Customer Support Ambassador Application [Your Name].
-
Customer Support Ambassador
5 days ago
Mumbai, India WhizCrow Full timeLocation: MIDC, Andheri East, Mumbai Employment Type: Full-Time (contract) Work Schedule: 5 Days a Week (Rotational Offs) Process Timings: Rotational shifts Remuneration - As per industry standards and capabilities Only apply if you can join immediately, & Only Mumbai Candidates About WhizCrow WhizCrow is a global Brand Authority Management agency with...
-
Customer Support Ambassador
6 days ago
Mumbai, India WhizCrow Full timeLocation: MIDC, Andheri East, Mumbai Employment Type: Full-Time (contract)Work Schedule: 5 Days a Week (Rotational Offs)Process Timings: Rotational shiftsRemuneration -As per industry standards and capabilitiesOnly apply if you can join immediately, & Only Mumbai Candidates About WhizCrowWhizCrow is a global Brand Authority Management agency with operations...
-
Customer support ambassador
5 days ago
Mumbai, India WhizCrow Full timeLocation: MIDC, Andheri East, MumbaiEmployment Type: Full-Time (contract)Work Schedule: 5 Days a Week (Rotational Offs)Process Timings: Rotational shiftsRemuneration -As per industry standards and capabilitiesOnly apply if you can join immediately, & Only Mumbai CandidatesAbout Whiz CrowWhiz Crow is a global Brand Authority Management agency with operations...
-
Customer Support Ambassador
7 days ago
mumbai, India WhizCrow Full timeLocation: MIDC, Andheri East, Mumbai Employment Type: Full-Time (contract)Work Schedule: 5 Days a Week (Rotational Offs)Process Timings: Rotational shiftsRemuneration -As per industry standards and capabilitiesOnly apply if you can join immediately, & Only Mumbai Candidates About WhizCrowWhizCrow is a global Brand Authority Management agency with operations...
-
Customer Support Ambassador
7 days ago
Mumbai, India WhizCrow Full timeLocation: MIDC, Andheri East, MumbaiEmployment Type: Full-Time (contract)Work Schedule: 5 Days a Week (Rotational Offs)Process Timings: Rotational shiftsRemuneration - As per industry standards and capabilitiesOnly apply if you can join immediately, & Only Mumbai CandidatesAbout WhizCrowWhizCrow is a global Brand Authority Management agency with operations...
-
Customer Support Ambassador
6 days ago
Mumbai, India WhizCrow Full timeLocation: MIDC, Andheri East, MumbaiEmployment Type: Full-Time (contract)Work Schedule: 5 Days a Week (Rotational Offs)Process Timings: Rotational shiftsRemuneration -As per industry standards and capabilitiesOnly apply if you can join immediately, & Only Mumbai CandidatesAbout WhizCrowWhizCrow is a global Brand Authority Management agency with operations in...
-
Customer Support Ambassador
6 days ago
Mumbai, India WhizCrow Full timeLocation: MIDC, Andheri East, Mumbai Employment Type: Full-Time (contract)Work Schedule: 5 Days a Week (Rotational Offs)Process Timings: Rotational shiftsRemuneration - As per industry standards and capabilitiesOnly apply if you can join immediately, & Only Mumbai CandidatesAbout WhizCrowWhizCrow is a global Brand Authority Management agency with operations...
-
Campus Ambassador
3 weeks ago
India Repestro Tech Solution Pvt Ltd. Full timeJob Description About Repestro Repestro is one of India's fastest-growing electronics repair and retail networks, delivering fast, reliable, and affordable solutions for smartphones, laptops, and consumer gadgets. From a local service initiative, we have grown into a Pan-India enterprise with a net worth of 10 Crore, trusted for quality and customer-first...
-
Campus ambassador
4 weeks ago
India Vayy Datrimony Full timeAbout Vayy Datrimony Vayy Datrimony is an AI-powered matchmaking platform where dating meets matrimony. We are a women-first, privacy-focused startup founded with the mission of making online matchmaking smarter, safer, and more inclusive. Unlike casual dating apps or rigid matrimonial portals, Vayy blends the best of both worlds — giving today’s...
-
Customer Support Ambassador
7 days ago
Mumbai, India WhizCrow Full timeLocation: MIDC, Andheri East, Mumbai Employment Type: Full-Time (contract) Work Schedule: 5 Days a Week (Rotational Offs) Process Timings: Rotational shifts Remuneration -As per industry standards and capabilities Only apply if you can join immediately, & Only Mumbai Candidates About WhizCrow WhizCrow is a global Brand Authority Management agency with...
