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3 Oct 2025 Business Unit Taj Theog Resort Spa Shimla Department Front Office Description About IHCL Indian Hotels Company Limited IHCL is a part of the Tata Group and is one of South Asia s largest and most iconic hospitality companies With a legacy of over 120 years we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels resorts and palaces Careers at IHCL At IHCL we believe our employees are our greatest asset We are committed to fostering a dynamic work environment that encourages innovation collaboration and personal growth Join us in creating memorable experiences and shaping the future of hospitality Explore exciting career opportunities with us and be a part of a vibrant team that values passion excellence and diversity Job Objective An apprentice will support daily departmental activities and gain hands-on experience in a hotel This role is designed to provide foundational knowledge of hospitality operations through structured training job rotation and on-the-job learning under supervision Essential Job Tasks - Assist in the execution of day-to-day departmental tasks under guidance such as guest check-in check-out room cleaning food service administrative support or kitchen prep depending on the assigned department Follow all Standard Operating Procedures SOPs related to service delivery cleanliness safety and quality Maintain cleanliness and hygiene standards at the workstation and ensure proper handling of equipment and supplies Engage professionally with guests and internal stakeholders to ensure a positive service experience Attend and participate in departmental briefings on-the-job trainings and workshops to enhance understanding of hotel operations Adhere to grooming standards punctuality and conduct expectations as defined by the organization Support smooth departmental handovers and communicate effectively with colleagues and supervisors Monitor supplies or inventory where applicable and inform the supervisor about shortages or requirements Respond promptly to instructions and feedback from trainers or team leaders demonstrating willingness to learn and improve Maintain a learning log or progress sheet as part of the apprenticeship program requirements Areas of Responsibility An apprentice will support daily departmental activities and gain hands-on experience in a hotel This role is designed to provide foundational knowledge of hospitality operations through structured training job rotation and on-the-job learning under supervision - Keen interest in hospitality and service excellence Guided by a contract of apprenticeship under the Apprentices Act 1961 Required Qualifications Work Experience Not Applicable Languages Needed in Position Not Applicable Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Equal Opportunities Employment at IHCL At IHCL we celebrate diversity and are committed to creating an inclusive environment for all employees We are proud to be an equal opportunity employer and do not discriminate based on race color religion gender sexual orientation age national origin disability or any other status protected by applicable law We encourage all qualified individuals to apply and join our team where every voice is valued and respected