3 Days Left: Bpo Team Lead
3 weeks ago
In these roles you will be responsible for Responsible for recruiting training mentoring communicating job expectations assigning tasks planning monitoring appraising reviewing contributions of team members and administering scheduling systems Provide Management Information System MIS and operational statistics to the management and share team members performance reports with them regularly Prepare team members performance reports by collecting analysing summarizing data and trends Planning and implementing strategies and operations improving systems and processes Determine operational strategies by conducting needs assessments performance reviews capacity planning and cost benefit analysis of the team Responsible for developing analysing evaluating delivering and interpreting projects key metrics This includes presenting the metrics in an understandable and useable format for sharing with leadership Required Skills for this role include Overall 4-6 years of experience with customer focus and customer service skills Excellent communication written verbal listening problem solving and people management skills Good understanding of Microsoft Office tools Analytical skills with experience in creating reports using data extracted from systems and tools Ability to analyse and understand data related to project performance SLAs productivity rostering quality etc and prioritize and repivot as necessary Ability to manage key metrics for driving productivity and quality Experience in handling a team as a subject matter expert SME or process expert will be an added advantage Flexible to work in 24 x 7 environment NTT Data
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3 Days Left) Team Lead
20 hours ago
Gurgaon, Haryana, India CLOUDIT Automation & Accounting Services LLC Full timeJob DescriptionCompany DescriptionCLOUDIT Automation & Accounting Services LLC is a provider of white-labeled practice management tools for accounting firms, aimed at automating back-end activities and increasing efficiency through AI technology. The company offers solutions to streamline bookkeeping processes, reduce manual work, and empower accounting...
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3 Days Left) Vendor Manager
3 weeks ago
Gurgaon, Haryana, India Uber Full timeGlobal Support Organization GSO is the critical business team which partners with Community operations to deliver Customer Satisfaction across our Delivery Mobility Escalations SORT and Grocery verticals We constantly innovate by building new products simplify processes automate reduce defects and thereby reduce the cost of our support Customer...
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Customer Support Team Lead
2 days ago
Gurgaon, Haryana, India NTT DATA Full timeAbout the JobThis role offers a unique opportunity to join our team at NTT DATA as a left BPO service delivery manager. In this position, you will oversee account processes and operations to ensure productivity and quality and improve operational processes by identifying areas for enhancement and implementing strategies to increase efficiency. As a key...
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3 Days Left: Manager
4 days ago
Gurgaon, Haryana, India EXL Service Full timeEXL Decision AnalyticsEXL NASDAQ EXLS is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption Using our proprietary award-winning Business EXLerator Framework which integrates analytics automation benchmarking BPO consulting ...
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Team Lead Operations
3 weeks ago
Gurgaon, Haryana, India Three Across Full timeJob Opportunity: Team Leader - Operations (Chargeback Experience Required)Are you an experienced Team Leader in chargeback processes, ready to take on new challenges in an international BPO? If so, we would like to hear from youResponsibilities:- Lead and manage a team to meet and exceed performance targets.- Monitor team productivity and ensure quality...
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Team Lead Operations
2 weeks ago
Gurgaon, Haryana, India Three Across Full timeJob Opportunity: Team Leader - Operations (Chargeback Experience Required)Are you an experienced Team Leader in chargeback processes, ready to take on new challenges in an international BPO? If so, we would like to hear from youResponsibilities:- Lead and manage a team to meet and exceed performance targets.- Monitor team productivity and ensure quality...
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3 Days Left) Associate
4 days ago
Gurgaon, Haryana, India Acuity Knowledge Partners Full timeJob DescriptionExperience Level- 2-4 YearsDepartment- Investment BankingResponsibilitiesWill be responsible for working as part of the dedicated team for an investment bank.Supporting our clients on multiple industries including IT/ BPO, Telecom, Consumer, Pharma, Infrastructure, Healthcare, Retail and Industrials, Energy & Power, Metals & Mining, FIG, ECM,...
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Technical Support Team Lead
6 days ago
Gurgaon, Haryana, India Demographic HR Services Full timeWe're Hiring: Team Leader - Technical Sales/Support (BPO - International Voice Process) Location : Gurgaon Shift Timings : 24/7 Working Days : 5 Days Transport : One-way cab available CTC : ₹6,80,000 Notice Period : 30 days or Immediate Joiners Are you ready to lead a high-performing team in a dynamic BPO environment ? We're looking for an experienced Team...
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Technical Support Team Lead
2 weeks ago
Gurgaon, Haryana, India Demographic HR Services Full timeWe're Hiring: Team Leader - Technical Sales/Support (BPO - International Voice Process) Location : Gurgaon Shift Timings : 24/7 Working Days : 5 Days Transport : One-way cab available CTC : ₹6,80,000 Notice Period : 30 days or Immediate Joiners Are you ready to lead a high-performing team in a dynamic BPO environment ? We're looking for an experienced Team...
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3 Days Left Manager
3 weeks ago
Gurgaon, Haryana, India EXL Service Full timeEXL Decision AnalyticsEXL NASDAQ EXLS is a leading operations management and analytics company that helps businesses enhance growth and profitability in the face of relentless competition and continuous disruption Using our proprietary award-winning Business EXLerator Framework which integrates analytics automation benchmarking BPO consulting ...
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3 Days Left) Manager
3 weeks ago
Gurgaon, Haryana, India Marsh McLennan Full timeCompany MMC CorporateDescription We are seeking a talented individual to join our GIS Team at MMC Corporate This role will be based in Gurgaon Noida This is a hybrid role that has a requirement of working at least three days a week in the office Manager - Cyber Security Secrets ManagementWhat can you expect To manage the exposed secrets in our...
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Technical Support Team Lead
2 weeks ago
Gurgaon, Haryana, India Demographic HR Services Full timeWe're Hiring: Team Leader - Technical Sales/Support (BPO - International Voice Process) Location: Gurgaon Shift Timings: 24/7 Working Days: 5 Days Transport: One-way cab available CTC: ₹6,80,000 Notice Period: 30 days or Immediate JoinersAre you ready to lead a high-performing team in a dynamic BPO environment? We're looking for an experienced Team...
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3 Days Left) Lead Engineer
1 week ago
Gurgaon, Haryana, India REA Full timeAbout REAAt REA we are shaping the future of real estate Our engineering teams are the architects behind the experiences that millions of property seekers rely on every day We use the latest technology to deliver best-in-class experiences to our customers Lead Engineer - AndroidAbout REA Group In 1995 in a garage in Melbourne Australia REA Group was...
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3 Days Left: Site Lead
2 weeks ago
Gurgaon, Haryana, India Jones Lang LaSalle Full timeSite Lead Senior Facility Executive - Soft ServicesWork DynamicsWhat this job involves Roles Responsibilities Ensure critical operational items are attended to within agreed time frames To provide relief support to the F A site teams as needed including but not limited to the positions of Client Interface Administrator Facilities Administrator ...
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Technical Support Team Lead
2 weeks ago
Gurgaon, Haryana, India Demographic HR Services Full timeWe're Hiring: Team Leader - Technical Sales/Support (BPO - International Voice Process)Location : GurgaonShift Timings : 24/7Working Days : 5 DaysTransport : One-way cab availableCTC : ₹6,80,000Notice Period : 30 days or Immediate JoinersAre you ready to lead ahigh-performing teamin adynamic BPO environment ? We're looking for an experiencedTeam Leaderwith...
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3 Days Left: Lead Credit
2 weeks ago
Gurgaon, Haryana, India Michael Page Full timeAbout Our ClientNBFC based out of Gurgaon. Leading player in retail and SME financing, offering a diverse range of financial products, including two-wheeler loans, personal loans, business loans, and supply chain finance. It focuses on providing credit solutions to individuals and businesses, leveraging technology for seamless customer experience while...
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3 Days Left: Cloud Technical Lead
2 days ago
Gurgaon, Haryana, India Insight Enterprises Full timeRequisition Number 96989About Insight Founded in 1998 is headquartered in Chandler Arizona USA and has more and has more than 13000 Teammates worldwide with global presence in Canada United Kingdom Germany Australia India Singapore and many more With offices in the prime location -Gurgaon and Bangalore we have 1000 teammates operating from India...
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3 Days Left) Sales Associate
3 weeks ago
Gurgaon, Haryana, India Upriver Full timeAbout the RoleWe are seeking a proactive and result-oriented Sales Associate with 3-5 years of experience in sales or business development. The ideal candidate should have a strong background in client acquisition, lead generation, and relationship management. This role involves connecting with potential clients, pitching Upriver's services, and driving...
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Gurgaon, Haryana, India Agoda Full timeJob DescriptionAbout AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more . Based in Asia and part of Booking Holdings, our 7,100+ employees...
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3 Days Left) Manager
3 days ago
Gurgaon, Haryana, India United Airlines Full timeWe have a wide variety of career opportunities around the world come find yours Corporate Real Estate The Corporate Real Estate team is composed of Planning and Development formally called Design and Construction and Airport Affairs These two teams work together to secure lease spaces and manage all major construction and renovation projects...