HCLTECH-Hiring for Bengaluru location _ Freshers_ Provisioning

4 days ago

Bengaluru, Karnataka, India HCLTech Full time
HCLTECH-Hiring for Bengaluru location _ Freshers_ Provisioning & Activation Executive (Fresher).

Job Title: Provisioning & Activation Executive (Fresher).

Work Location: [ Bangalore 5 days WFO]

Department: Network Operations / Service Delivery

Experience Required: FRESHERS (Arts & Science)

Education: Bachelor's Degree (Tech Courses in networking and candidate should be a graduate in Arts and science only)

Qualifications which are not eligible to apply are: (BTECH, MCA, MSC, MTECH, BE.)

Candidates can share your profiles - priyankas.manna@hcltech.com with below given details.

Name:

Mobile No:

Email Id:

Freshers Yes / No:

Qualification:

Any basic Networking Courses/ Knowledge:

Night shift Yes / No:

Current Location:

Job Summary:

We are looking for enthusiastic and detail-oriented fresh graduates FROM Arts and Science background.

Key Responsibilities:

- Assist in data, voice, VPN, and leased lines based on customer requirements.
- Perform service activation and validation using standard scripts and configuration templates.
- Coordinate with internal teams (engineering, field ops, service assurance) to ensure timely delivery of services.
- Monitor order queues and handle provisioning tasks through OSS/BSS tools.
- Track and escalate delays or configuration issues proactively.
- Document completed tasks and update customer provisioning status.
- Maintain accurate records of network elements, circuits, and customer configurations.
- Participate in shift operations and ensure SLA adherence.

What Youll Learn:

- Understanding of provisioning systems like Cramer, Siebel, Remedy, etc.
- Configuring network devices .
- Exposure to IP Address management, VLANs, and routing protocols
- Real-time coordination between cross-functional telecom teams
- Use of service delivery tools and ticketing systems

Skills & Qualifications:

- Good communication skills (verbal and written)
- Basic understanding of networking concepts (IP address, routing, switching)
- Eagerness to learn telecom infrastructure and systems
- Attention to detail and ability to follow processes
- Willingness to work in shifts (including night shifts or weekends, if required)
- Familiarity with MS Excel and reporting tools is a plus

Preferred Certifications (not mandatory):

- Cisco CCNA (Beginner Level)
- NOC or Telecom Network Fundamentals Training

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