Manager - S2P

Job Description

Ready to shape the future of work
At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager, Procurement
We are hiring a results-driven Procurement Manager to lead a focused P2P team supporting a US-based client in the Semiconductor industry. The manager will oversee a team of approximately 5 team members, primarily responsible for Purchase Request (PR) preparation and Purchase Order (PO) management as part of the broader procurement operations. This is a client-facing role requiring hands-on management of daily operations, SLA compliance, team performance, process improvements, and active participation in Oracle ERP transformation, including UAT and SIT from Day 1.
Responsibilities
. Oversee end-to-end Purchase Request creation, validation, and submission as per client procurement guidelines.
. Manage Purchase Order (PO) lifecycle, including creation, amendments, follow-ups, and closure in the ERP system.
. Ensure high-quality, timely, and compliant execution of tasks assigned to the team.
. Lead a team of 5 Procurement professionals, providing guidance, performance feedback, and support on daily operations.
. Drive productivity, adherence to standard processes, and accuracy in deliverables.
. Act as the primary interface with the client for PR and PO-related matters.
. Conduct regular operational reviews and governance meetings.
. Ensure proactive communication, issue resolution, and client satisfaction.
. Ensure adherence to defined SLAs, KPIs, and quality benchmarks.
. Monitor daily task execution and escalate exceptions or delays as needed.
. Maintain dashboards, MIS reports, and performance trackers for internal and client consumption.
. Identify opportunities for standardization, automation, and optimization in PR and PO processes.
. Implement best practices and contribute to the development of SOPs and training documentation.
. Support client&rsquos Oracle ERP implementation from Day 1, participating in:
o User Acceptance Testing (UAT)
o System Integration Testing (SIT)
o Business readiness, data validation, and knowledge transfer activities.
. Coordinate with internal and client teams to ensure successful migration and go-live.

We seek qualifications in you
Minimum Qualifications / Skills
. Bachelor%27s degree in business, Finance, Supply Chain, or related field.
. Relevant years of experience in P2P or procurement operations, with at least 2 years in a team leadership or managerial role.
. Hands-on experience in Purchase Requisition and Purchase Order management.
. Prior exposure to Oracle ERP (EBS, Fusion, or Cloud) is a must ERP implementation experience is highly desirable.
. Proven experience managing client communication and SLAs in a shared service or BPO setup.
Preferred Qualifications/ Skills
. Bachelor&rsquos degree in business administration, Supply Chain Management, Procurement, or a related field.
. Certifications such as CPSM, CIPS, or CSCP are an advantage.
. Excellent organizational and creative problem-solving skills.
. Demonstrated resourcefulness with critical attention to details.
. Experience working with US-based clients, preferably in Semiconductor or Manufacturing sectors.
. Knowledge of procurement tools such as Coupa, Ariba, or SAP (if relevant).
. Strong communication, problem-solving, and stakeholder management abilities.
. Exposure to Lean/Kaizen methodologies or process transformation initiatives

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let&rsquos build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

---