Quality Specialist, AGI Data Services
4 days ago
Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence. Key job responsibilities Define and implement quality metrics for established workflows * Create prescriptive actions for quality issues * Partner with customers, operations and internal support teams to optimize workflow quality * Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements * Analyze data trends and develop solutions * Monitor quality performance and coach operations teams * Create and maintain quality metrics reports * Handle customer escalations and recommendations * Evaluate and suggest improvements for quality tools * Support process documentation and implementation- Bachelor's degree or equivalent - Business English proficiency * Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) * Experience in Machine Learning/Data Labeling • Strong process expertise in data services * Experience in coaching and process improvement * Analytical and problem-solving capabilities- * Experience with speech or language data preferred * Ability to work in ambiguous environments * Project management experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Quality Specialist, AGI Data Services
3 days ago
Hyderabad, Telangana, India Amazon Full time ₹ 6,00,000 - ₹ 12,00,000 per yearQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these...
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Quality Specialist, AGI Data Services
3 days ago
Hyderabad, Telangana, India Amazon Full time US$ 70,000 - US$ 1,25,000 per yearQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these...
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Hyderabad, India ADCI HYD 13 SEZ Full timeIs passion for innovation what drives you? Are you turned on by seeing something you worked on being used by millions of people? AGI Data Services (ADS) is a global Machine Intelligence Data Services organization that provides a broad range of data labeling services for AGI and wider Amazon scientists working on LLMs and Gen-AI technology. We are...
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Quality Specialist, AGI Data Services
3 days ago
Hyderabad, Telangana, India myGwork - LGBTQ+ Business Community Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionQuality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with...
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Software Development Engineer
3 weeks ago
Hyderabad, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Is passion for innovation what drives you? Are you excited by seeing something you worked on being used by millions of people? AGI-DS is a global Machine...
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Quality Specialist, Agi Data Services
2 days ago
Hyderabad, Telangana, India Amazon Full timeDescription Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs encompassing metrics audit approaches and specific targets for each workflow When quality issues arise...
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Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearIs passion for innovation what drives you? Are you turned on by seeing something you worked on being used by millions of people? AGI Data Services (ADS) is a global Machine Intelligence Data Services organization that provides a broad range of data labeling services for AGI and wider Amazon scientists working on LLMs and Gen-AI technology. We are...
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Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESCRIPTIONIs passion for innovation what drives you? Are you turned on by seeing something you worked on being used by millions of people? AGI Data Services (ADS) is a global Machine Intelligence Data Services organization that provides a broad range of data labeling services for AGI and wider Amazon scientists working on LLMs and Gen-AI technology. We are...
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Oracle AGIS Implementation Specialist
1 week ago
Hyderabad, Pune, India S-Square Data Systems Pvt Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per yearExperience: 7-10 yearsJob Location: Hyderabad/PuneJob Type: Full-timeMode of Work: HybridLooking for Immediate to 30daysRole Overview: We are seeking an experienced Oracle Finance techno-functional consultant to lead the implementation of Oracle Advanced Global Intercompany System (AGIS) across US/MEXICO and US/PR entities.This role involves requirement...
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Hyderabad, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: Is passion for innovation what drives you? Are you turned on by seeing something you worked on being used by millions of people? AGI Data Services (ADS) is a global...
