Gold Loan Executive/Manager

6 days ago


Bengaluru, India Neha Khanna (Proprietor of Akshya Patra Services) Full time

Job Description Description We are seeking a motivated Gold Loan Executive to join our team. The ideal candidate will be responsible for assisting customers in obtaining gold loans, evaluating gold jewelry, and ensuring a smooth loan application process. This role requires strong customer service skills and a good understanding of gold valuation. Responsibilities - Assist customers in understanding gold loan products and services. - Evaluate the quality and authenticity of gold jewelry. - Process loan applications and conduct necessary documentation. - Provide excellent customer service and support to clients. - Maintain accurate records of loan transactions and customer information. - Ensure compliance with regulatory requirements and company policies. - Achieve sales targets and contribute to the overall performance of the team. Skills and Qualifications - 1-3 years of experience in sales or customer service, preferably in the financial sector. - Strong knowledge of gold appraisal and valuation techniques. - Excellent communication and interpersonal skills. - Ability to build rapport with clients and understand their needs. - Good analytical and problem-solving skills. - Familiarity with loan processing and documentation procedures. - Proficient in using MS Office and basic computer skills.



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