Bloom - Team Leader - Reservations (3-5 yrs) (12/08/2025)
3 days ago
About Bloom
- Bloom Hotels is one of India's fastest-growing hospitality brands with 70+ properties. Known for design, tech-enabled service, and guest-first stays. Bloom operates four sub-brands focused on smart, high-quality hospitality.
- If you're driven, dynamic, and guest-obsessed, this is where you bloom
Key Responsibilities :
1. Supervise and guide the reservations team to handle calls, emails, and booking requests efficiently and professionally.
2. Monitor reservation entries in the Property Management System (PMS) to ensure accuracy and compliance with brand standards.
3. Coordinate with Sales, Revenue, and Front Office teams to manage room inventory and optimize occupancy.
4. Train and mentor team members on upselling techniques, system usage, and guest service excellence.
5. Review and manage amendments, cancellations, and special requests in line with hotel policies.
6. Analyze daily/weekly reservation reports and recommend actions to improve revenue performance.
7. Handle escalated guest inquiries and resolve booking-related issues promptly.
8. Ensure adherence to departmental SOPs and assist in developing process improvements.
Key Requirements
1. Education : Graduate in Hospitality / Hotel Management or related field preferred.
2. Experience : 3-5 years in hotel reservations, with at least 1-2 years in a supervisory/team leader role.
3. Proficiency in hotel PMS (Opera, IDS, or similar).
4. Strong communication, problem-solving, and leadership skills.
5. Customer-focused with a track record of delivering exceptional guest experiences.
6. Ability to work in a fast-paced environment and manage multiple priorities.
-
Delhi, India Bloom Hotel Group Full timeAbout Bloom Bloom Hotels is one of India's fastest-growing hospitality brands with 70+ properties. Known for design, tech-enabled service, and guest-first stays. Bloom operates four sub-brands focused on smart, high-quality hospitality. If you're driven, dynamic, and guest-obsessed, this is where you bloom! Key Responsibilities 1. Handle reservation...
-
Reservations Team Lead
2 weeks ago
Delhi, Delhi, India beBeeHospitality Full time ₹ 8,00,000 - ₹ 10,00,000About Bloom HotelsWe are one of India's fastest-growing hospitality brands with over 70 properties. Known for our design, tech-enabled service, and guest-first stays.Supervise and guide the reservations team to handle calls, emails, and booking requests efficiently and professionally.Monitor reservation entries in the Property Management System (PMS) to...
-
Architect with 3-5 Yrs of Exp
2 weeks ago
Delhi, Delhi, India ARK Village 24 Design Studio (p) L Full timeWe are looking to hire an architect with 3-5 yrs of experience to take responsibility of design & presentations. Site team, consultants & client handling exp must. We are looking for designer with the following skills/qualifications: 1. Good communication skills 2. Good presentation skills & software knowledge. 3. Innovative/creativ Pay: From ₹35,000.00...
-
Reservation Executive
1 week ago
Delhi, Delhi, India Bloom Hotel Group Full timeThe Reservation Executive is responsible for managing and processing hotel reservations efficiently, ensuring a smooth guest experience. This role involves liaising with potential guests, travel agents, and other hotel departments to ensure accurate and timely bookings, cancellations, and inquiries. The Reservation Executive must maintain a high level of...
-
Reservation Executive
1 week ago
New Delhi, India bloom Hotel Group Full timeWe are looking for Reservations Executives for our Corporate Office. **Salary**: ₹16,000.00 - ₹22,000.00 per month Schedule: - Day shift Work Location: In person
-
Reservation | Team Coordinator
1 week ago
Delhi, Delhi, India Ananda In The Himalayas Full timeEXPERIENCE AND QUALIFICATIONS Bachelor's degree or diploma in Hotel Management or a related field. Strong communication and presentation skills 2-3 plus years of experience DUTIES AND RESPONSIBILITIES : Handle daily tasks and workloads like incoming guest calls & emails and provide information about hotel services in accordance with established...
-
Reservation | Team Coordinator
1 week ago
Delhi, Delhi, India Ananda In The Himalayas Full timeEXPERIENCE AND QUALIFICATIONS Bachelor's degree or diploma in Hotel Management or a related field. Strong communication and presentation skills 2-3 plus years of experience DUTIES AND RESPONSIBILITIES : Handle daily tasks and workloads like incoming guest calls & emails and provide information about hotel services in accordance with established standards....
-
Reservation | Team Coordinator
4 days ago
New Delhi, India Ananda In The Himalayas Full timeEXPERIENCE AND QUALIFICATIONSBachelor’s degree or diploma in Hotel Management or a related field.Strong communication and presentation skills2-3 plus years of experienceDUTIES AND RESPONSIBILITIES :Handle daily tasks and workloads like incoming guest calls & emails and provide information about hotel services in accordance with established standards.Has...
-
Reservation | team coordinator
3 days ago
New Delhi, India Ananda In The Himalayas Full timeEXPERIENCE AND QUALIFICATIONSBachelor’s degree or diploma in Hotel Management or a related field.Strong communication and presentation skills2-3 plus years of experience DUTIES AND RESPONSIBILITIES:Handle daily tasks and workloads like incoming guest calls & emails and provide information about hotel services in accordance with established standards.Has...
-
Delhi, Gurugram, NCR, India Praxis Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearABOUT PRAXIS SERVICESJoin the Leader and Domain Expert in Hotel Reservations & Revenue Management South Asia.Become a future ready Hotelier without being at the HotelPraxis is a leading Business Process Management company that specialises in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a domain...
