Sr Associate, Quality Services, Alexa Tech Support
4 weeks ago
Description Quality Services QS organization provides testing support for Devices Retail and AWS products The primary objective of QS organization is to provide manual testing support An Associate Quality Services performs manual test execution of documented task instructions They produce accurate test results meeting daily targets adhering to defined processes Key job responsibilities 1 Understand and execute instructions to test one or more device application features 2 Contribute to training knowledge sharing sessions on areas they work with the team 3 Handle queries raised by peers and help unblocking when they need help 4 Identify any gaps in operating procedures task steps and suggest changes 5 Deliver high quality meeting deadlines 6 Ensure compliance and follow all applicable policies for securing confidential information 7 Learn conceptually the flow of work related to the project A day in the life Quality Services QS is 1000 member organization providing manual test services for a wide range of Amazon products and operates out of Chennai India and Arlington VA Test services include regression testing new feature testing accessibility testing using diversity workforce localisation testing to support international marketplace testing and interoperability testing across 1P 3P devices for services About the team We support a total of 65 product teams including Amazon Devices Alexa Devices Health Wellness Ring etc Consumer apps and services Audible Delivery Apps etc AWS WorkDocs Chime etc Advertising Engineering Kindle Special Offer IMDb TV etc and Amazon Video and Studios Basic Qualifications Basic qualifications Graduate preferably in a quantitative field of study with relevant exp of 1- 2 years Experience reporting any deviations bugs from their quality experience Experience in sharing knowledge gained with peers Familiarity using computer and software Experience usage of any gadgets or devices Good communication skills detailed oriented and be a team player Capability to follow defined processes and adhere to policies Preferred Qualifications Requires the ability to conceptually understand the flow of work Understanding about software testing Ability to conceptually understand the flow of work Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Chennai, Tamil Nadu, India Amazon Full timeDescription Quality Services QS organization provides testing support for Devices Retail and AWS products The primary objective of QS organization is to provide manual testing support An Associate Quality Services performs manual test execution of documented task instructions They produce accurate test results meeting daily targets adhering to defined...
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Chennai, Tamil Nadu, India Amazon Full timeDESCRIPTION Quality Services QS organization provides testing support for Devices Retail and AWS products The primary objective of QS organization is to provide manual testing support An Associate Quality Services performs manual test execution of documented task instructions They produce accurate test results meeting daily targets adhering to defined...
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Chennai, India ADCI MAA 12 SEZ - H82 Full timeQuality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined...
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Chennai, India Amazon Full timeAre you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our dynamic Alexa Connections team as a Sr. Quality Assurance Engineer, and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you'll work at the intersection of disruptive AI...
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Chennai, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Are you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our dynamic Alexa Connections team as a Sr. Quality...
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Chennai, India ADCI MAA 15 SEZ Full timeAre you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our dynamic Alexa Connections team as a Sr. Quality Assurance Engineer, and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you'll work at the intersection of disruptive AI...
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Chennai, Tamil Nadu, India ADCI MAA 15 SEZ Full time**DESCRIPTION**: An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes. Key job responsibilities - Execute test instructions and report test results accurately and promptly. -...
