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2 days ago

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Job Description Role: Quality Assurance Lead Job Title: Chief Manager Work Location: Goregaon (East), Mumbai. Corporate office Education: Qualified CA Experience: 3 years + OBJECTIVE OF THE ROLE Identification & execution of various audit assignments for reducing risk at operations level as well as handling external auditors HOW Will YOU CONTRIBUTE TO THIS ROLE This role will be part of Quality Assurance Department which conducts various independent audits and quality control activities of various process, which carries financial, regulatory and operational risks within the Operations department of Kotak Life Insurance. Team conducts quality checks of all the pay-outs processed by the Operations team which includes Maturity pay-outs, surrender pay-outs, death claim pay-outs. Team also handles various external audits namely Internal audit of various operational processes and statutory audit coordination. Team is also involved in the implementation of new regulations/circulars issued by IRDAI along with new system development & new product launch at the operations level. This role will give exposure of various life insurance processes like new customer on-boarding, policy servicing, underwriting, commission pay-out processing, group business, death claim processing, etc. This role will also include handling a team of approximately 10 members. Key Deliverable include: - Ensure that their activities are conducted on time and in accordance with the process laid down in Standard Operating procedure and ensuring the issues identified are mitigated end to end - Identifying new risk areas and developing control reports to mitigate the risks identified in co-ordination with the user teams - Conducting various audits for plugging loopholes in different processes at user-end to mitigate the risk of future operation losses/risk arising out of process gaps. - Handling Internal auditors to ensure that audits are conducted in a smooth manner. - Ensuring that the requirements (Defined and adhoc) sought by senior management are duly provided within time Skills / experience required: Candidate must have experience in conducting and handling internal

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