Principal Consultant, Business Analyst

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Principal Consultant Business Analyst In this role you will be responsible for crafting clean functional code that flawlessly suits the needs of the company Your main focus will be coding and ensuring high performance and responsiveness to requests To support Engineer using Agile Methodology and should have an end to end understanding of business use cases to transform them into an effective and strategic solution Work with business people to have a real time problem and craft the solution which really fits into client needs Responsibilities Manage complex business requirements from gathering to refinement to realisation looking for opportunities to standardise and simplify Documentation of detailed requirements based on technical build and business user standard operating procedures Understanding and challenging design based on the business case benefits of solutions via data and managing change requests through structured program governance Set the standards for all projects to follow user story creation impact assessment etc through business process descriptions use cases scenarios business analysis task and workflow analysis Critically evaluate information gathered from multiple sources reconcile conflicts decompose high level information into details abstract up from low level information to a general understanding and distinguish user requests from the underlying true business needs Proactively communicate and collaborate with business stakeholders and IT teams to analyse information needs and functional requirements and deliver the Functional and Non-Functional requirements in the stories Lead or contribute to underlying business process discovery analysis reengineering and documentation Matching process design with business goals user stories experience and functional capability Drive and challenge business units on their assumptions of how they will successfully execute their plan Guide the product owner in creating user stories and acceptance criteria in a clear and unambiguous style Successfully engage in multiple initiatives simultaneously Excellent verbal and written communication skills required including a thorough understanding of how to interpret customer business needs and translate them into functional and non-functional requirements Serve as a conduit between the customer community Key Stakeholders and end-users and the software development team through which requirements flow Ensure developers understand the context of the changes and impact to any downstream and upstream systems Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs Understand system technical limitations at a high level Highlight risks to the PM before they become issues so they can be tracked Review SIT defects prior to the start of UAT in conjunction with Scrum Delivery Manager Involvement in UAT test phase helping with or even leading on test strategy creation guiding users and supporting analysing user queries Qualifications we seek in you Minimum Qualifications BE B Tech MCA Excellent written and verbal communication skills Preferred Qualifications Skills Proven ability to work within a team environment Experience of working in a reporting analytics team either in a projects or business as usual capacity Understanding of Analytics service models and technology platforms Agile methodology and practice Understanding of Jira and confluence Strong analytical and problem-solving skills and ownership of issues Highly effective verbal and written English communication skills Ability to make good sound decisions and use independent judgment Strong abilities in large data handling through one or multiple of the following Microsoft Excel Delivery experience in all phases of the end-to-end Data Migration life cycle Time management skills Data Mapping delivery Data Analysis Negotiation and influencing skills particularly across differing stakeholder levels Experience working within Human Resources in the financial industry preferable Have worked in an international dynamic organization Advanced MS Office Suite Skills including SharePoint Excellent communication skills - oral written and presentation Excellent stakeholder engagement skills and ability to adapt to different styles according to target audience Possess good English communication skills both written and oral be able to articulate technical concepts to business users Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training