Tele Caller Executive

4 weeks ago

Malappuram KL IN HOSTEN ALUMINIUM SYSTEM Full time

The Telecaller Executive will be responsible for handling inbound and outbound calls generating qualified leads following up with potential customers maintaining accurate customer databases and supporting the sales team in achieving targets The role requires excellent communication skills persuasive ability and a customer-focused approach Key Responsibilities Make outbound calls to potential customers to promote the company s products premium aluminium doors windows Handle inbound inquiries and convert them into qualified sales leads Explain product details features pricing and benefits clearly to customers Follow up with leads through phone calls WhatsApp or email until conversion Coordinate with the Sales Team to schedule site visits and client meetings Maintain daily call reports lead status accurately Ensure a high level of customer satisfaction by addressing customer queries and complaints promptly Meet or exceed weekly and monthly lead generation and follow-up targets Support marketing campaigns and events by handling inquiries generated from advertisements or social media Assist in building long-term customer relationships through consistent communication and service The Telecaller Executive will be responsible for handling inbound and outbound calls generating qualified leads following up with potential customers maintaining accurate customer databases and supporting the sales team in achieving targets The role requires excellent communication skills persuasive ability and a customer-focused approach Key Responsibilities Make outbound calls to potential customers to promote the company s products premium aluminium doors windows Handle inbound inquiries and convert them into qualified sales leads Explain product details features pricing and benefits clearly to customers Follow up with leads through phone calls WhatsApp or email until conversion Coordinate with the Sales Team to schedule site visits and client meetings Maintain daily call reports lead status and CRM data accurately Ensure a high level of customer satisfaction by addressing customer queries and complaints promptly Meet or exceed weekly and monthly lead generation and follow-up targets Support marketing campaigns and events by handling inquiries generated from advertisements or social media Assist in building long-term customer relationships through consistent communication and service Required Qualifications Skills Education Graduate in any discipline Experience Minimum 1 years in telecalling telesales customer service Languages Proficiency in Malayalam and English Hindi or Tamil is an added advantage Technical Skills Basic computer knowledge and MS Excel Communication Skills Excellent verbal communication polite and confident phone manners Personality Positive attitude patience persuasive communication and team spirit Job Types Full-time Permanent Pay 8 000 00 - 12 000 00 per month Benefits Cell phone reimbursement Food provided Application Question s Only females can apply Accomodation providing for ladies Work Location In person

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