QA Manager

Job Description Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Location: Hyderabad, India Reporting To: Director Quality Assurance Role Overview We are seeking a dynamic and experienced QA Test Manager to lead our quality assurance strategy and execution across global teams. This role demands a visionary professional who can drive innovation in testing practices, champion an automation-first mindset, and seamlessly integrate QA into Agile and DevSecOps environments. You will collaborate closely with senior engineering and architecture stakeholders to shape the future of testing within our organization. Key Responsibilities - Strategic Leadership & Vision - Define and evolve QA strategy, methodology, and automation framework. - Drive adoption of automation-first and shift-left testing principles across all development teams. - Align QA practices with DevSecOps and Agile delivery models, ensuring continuous integration and deployment readiness. - Technical Expertise & Execution - Provide hands-on leadership in functional and non-functional test automation, including performance, security, and integration testing. - Lead the evaluation and implementation of modern QA tools and technologies (e.g., Playwright, Postman, Bruno, Virtuoso, Cucumber, SOAP UI, JMeter). - Define and monitor quality metrics, KPIs, and reporting mechanisms to measure and improve testing effectiveness. - Team Leadership & Mentorship - Manage and mentor QA team, fostering a culture of excellence, collaboration, and continuous learning. - Develop and execute training and certification plans to upskill QA engineers in automation, cloud testing, and emerging technologies. - Collaborate with offshore and in-house teams to ensure consistent application of QA standards and practices. - Cross-Functional Collaboration - Partner with Development Leads, Architects, and Product Owners to embed quality throughout the software development lifecycle. - Act as a quality evangelist, promoting best practices, continuous improvement, and innovation in testing. Qualifications Qualifications and Experience - Proven experience in QA leadership roles, with a strong focus on automation strategy and execution. - Hands-on expertise with modern QA tools and frameworks: Playwright, Postman, Bruno, Virtuoso, Cucumber, SOAP UI, JMeter. - Deep understanding of Agile methodologies, CI/CD pipelines, and DevSecOps practices. - Experience in managing QA teams, including offshore and onshore coordination. - Strong mentoring skills with a track record of developing QA teams. - ISTQB / ISEB certification or equivalent practical experience. Preferred Skills - Experience with cloud-based testing environments (e.g., AWS, Azure). - Familiarity with performance testing, security testing, and test data management. - Exposure to AI/ML in testing, contract testing, and service virtualization. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here