15h Left: Lead

At Boeing we innovate and collaborate to make the world a better place From the seabed to outer space you can contribute to work that matters with a company where diversity equity and inclusion are shared values Were committed to fostering an environment for every teammate thats welcoming respectful and inclusive with great opportunity for professional growth Find your future with us OverviewBoeing is the worlds largest aerospace company and a leading provider of commercial airplanes defense space and security systems and global services Building on a legacy of over a century of innovation and leadership Boeing continues to lead the way in technology and innovation customer delivery and investment in its people and future growth of aerospace In India Boeing has been a strong partner to the Indian aerospace and defense sectors for more than 75 years People at Boeing have been supporting mission readiness and modernization of Indias defense forces and enabling connected safer and smarter flying experiences in the sky in the seas and in space Technology for today and tomorrowThe Boeing India Engineering Technology Center BIETC is a 5000 diverse engineering workforce that contributes to global aerospace growth Our engineers deliver cutting-edge R D innovation and high-quality engineering work in global markets and leverage new-age technologies such as AI ML IIoT Cloud Model-Based Engineering and Additive Manufacturing shaping the future of aerospace People-driven cultureAt Boeing we believe creativity and innovation thrives when every employee is trusted empowered and has the flexibility to choose grow learn and explore We offer variable arrangements depending upon business and customer needs and professional pursuits that offer greater flexibility in the way our people work We also believe that collaboration frequent team engagements and face-to-face meetings bring diverse perspectives and thoughts - enabling every voice to be heard and every perspective to be respected No matter where or how our teammates work we are committed to positively shaping peoples careers and being thoughtful about employee wellbeing At Boeing we are inclusive diverse and transformative With us you can create and contribute to what matters most in your career community country and world Join us in powering the progress of global aerospace The Boeing Company is currently seeking highly motivated creative and digitally-savvy Experienced Engineering Technical Specialists - Product Definition Systems Tools That position is assigned to the BCA Digital Engineering team to ensure efficiency and effectiveness of the engineering value stream this position will work cross-functionally and across organizational boundaries to accomplish BCA engineering business objectives The ideal candidate will be an excellent communicator and have demonstrated experience working with multiple engineering tools related to electrical engineering as well as Product Lifecycle Management and digital visualization tools They will also have a high degree of customer focus and ability to clearly share knowledge regarding BCA s engineering processes and tools In this position you will work directly with the engineering teams and provide technical support on the processes and tools deployed on our Boeing Commercial Airplane programs This includes working with the End Users to understand and document their issues within our enterprise issues management system and then find solutions to get them back to productivity as soon as possible You will be working in collaboration with Boeing Designated process and tools Experts the product teams and IT to troubleshoot and identify root cause and resolve the issues You will Implement robust reporting mechanisms to provide status of all open issues and metrics for all tickets and ensure SLA is met This role will be based out of Bangalore India Position Responsibilities Develops documents implements provides consultation on the application of and ensures compliance with requirements for use of engineering tools processes and standardsProvides informal training and assistance in the utilization of processes and tools and supports the integration of engineering designsWith a customer focus mindset provides direct Engineering processes and tools end-user support resolving issues and communicating productivity enhancements and procedures continually enhances end-user support servicesIdentifies and validates user access roles produces job aids and knowledge articles and understands system interoperability Provides targeted software functionality and regression test services to BCA prior to major IT software releasesProvides ad-hoc assistance to the Design Engineer community to accomplish their business priorities and maintains vital business relationships between business units programs IT IT suppliers IT support and training organizations Leads development documentation implementation and consultation of the application of and compliance with requirements for the use of engineering tools processes and standards Guides training and provides subject matter expertise in the utilization of processes tools and integration of engineering designs Guides configuration management coordination of changes assessments of compliance Represents Company interests on external standards committees and develops adapts and or adopts external standards for internal use Directs the development maintenance and distribution of engineering documents reports and correspondence to enable business activity Leads the collection analysis and validation of engineering performance metrics and coordinates organizational requirements to support business needs Employer will not sponsor applicants for employment visa status Basic Qualifications Required Skills Experience Bachelor of Science degree from an accredited course of study in engineering engineering technology includes manufacturing engineering technology chemistry physics mathematics data science or computer science Proficiency in multiple tools mentioned below in the area of electrical design REDARS CATIA V5 ENOVIA IVT CAMEO DOORS PDM ITRACS CSDT ETAC Excellent communication skillsExcellent Problem solving Investigation Probing SkillsGood Listener Quick learner and willing to share the knowledge with otherGood leader to drive the team and resilient to customer frustrationExperience with formal informal training and or customer serviceUrgency and Customer focused decision makingEngineering design concepts and techniquesProcess management skillsPreferred Qualifications Desired Skills Experience Develop and maintain relationships partnerships with customers team members peers and partners to develop collaborative plans and complete projects Demonstrate strong written verbal and interpersonal communication skills Be fluent in written and spoken English and have high degree of proficiency with MS Office tools to prepare comprehensive reports presentations proposals and Statements of Work Typical Education Experience Electrical Engineering degree and typically 12 years related work experience a masters degree and 10 years related work experience or an equivalent combination of education and experience Relocation This position does offer relocation within INDIA Export Control Requirements Not an export control positionEqual Opportunity Employer We are an equal opportunity employer We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race color ethnicity religion national origin gender sexual orientation gender identity age physical or mental disability genetic factors military and veteran status or other characteristics covered by applicable law We have teams in more than 65 countries and each person plays a role in helping us become one of the worlds most innovative diverse and inclusive companies We are proud members of the and welcome applications from candidates with disabilities Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process Accommodations may include but are not limited to conducting interviews in accessible locations that accommodate mobility needs encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews Boeing