Manager Lead Project And Programme Specialist Pune

About VOIS VOIS Vodafone Intelligent Solutions is a strategic arm of Vodafone Group Plc creating value and enhancing quality and efficiency across 28 countries and operating from 7 locations Albania Egypt Hungary India Romania Spain and the UK Over 29 000 highly skilled individuals are dedicated to being Vodafone Group s partner of choice for talent technology and transformation We deliver the best services across IT Business Intelligence Services Customer Operations Business Operations HR Finance Supply Chain HR Operations and many more Established in 2006 VOIS has evolved into a global multi-functional organisation a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone About VOIS India In 2009 VOIS started operating in India and now has established global delivery centres in Pune Bangalore and Ahmedabad With more than 14 500 employees VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology Networks Business Intelligence and Analytics Digital Business Solutions Robotics AI Commercial Operations Consumer Business Intelligent Operations Finance Operations Supply Chain Operations and HR Operations and more Role purpose Transition Management Handling multiple transitions from VF Global Opco to T VOIS Key accountabilities Role Description Expert in transition management that includes project team delivery management Familiar with IT processes execution of projects and transformation initiatives Plan execute and finalize off-shore transition transformation of projects according to strict deadlines and within budget Should be able to create detailed project plans based on the solutions defined by the Service Line Service Owners This includes interfacing with relevant teams to acquire resources either as employees or through third-party contractors or consultants in order to deliver projects according to plan The Manager will also oversee definition of project objectives scope and quality parameters through its life cycle Should run project governance effectively including provision of reports in defined formats managing project meetings and keeping data repositories updated Should be able to clearly document and highlight the risks foreseen the mitigation plans Essential Knowledge of IT Operations Delivery Project Transition Management Desired Experience in Operations Delivery Project Transition Management PMP Project Management Professional Certification or equivalent preferred Must be well-versed in ITIL processes Strong interpersonal skills with an ability to coach mentor motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work Ability to proactively manage change in project scope identify potential crisis and devise contingency plans Problem-solving capabilities Ability to build develop and grow any business relationships vital to the success of the project Strong written and oral communication skills Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion VOIS Equal Opportunity Employer Commitment India VOIS is proud to be an Equal Employment Opportunity Employer We celebrate differences and we welcome and value diverse people and insights We believe that being authentically human and inclusive powers our employees growth and enables them to create a positive impact on themselves and society We do not discriminate based on age colour gender including pregnancy childbirth or related medical conditions gender identity gender expression national origin race religion sexual orientation status as an individual with a disability or other applicable legally protected characteristics As a result of living and breathing our commitment our employees have helped us get certified as a Great Place to Work in India for four years running We have been also highlighted among the Top 10 Best Workplaces for Millennials Equity and Inclusion Top 50 Best Workplaces for Women Top 25 Best Workplaces in IT IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024 These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do By joining us you are part of our commitment We look forward to welcoming you into our family which represents a variety of cultures backgrounds perspectives and skills Apply now and we ll be in touch Vodafone is committed to attracting developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business We actively encourage everyone to consider becoming a part of our journey