Principle Ux/ui Designer

Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role We are seeking an experienced Senior UX UI Designer SME to lead the design of observability dashboards hybrid cloud control plane interfaces and developer self-service portals The ideal candidate will have strong experience with BI observability tools like Grafana and Quicksight a passion for creating intuitive adaptive and visually compelling designs and the ability to engage directly with customers to translate feedback into impactful experiences You will collaborate closely with product managers engineers and customers to ensure our Hybrid Cloud Control Plane HCCP and platform components deliver a wow-factor user experience while being functional scalable and data-rich Who You Are Key Responsibilities Design dashboards and hybrid cloud platform interfaces observability performance health cost metrics self-service portals with polished adaptive and responsive UIs Conduct user research usability testing and persona development to drive user-centered design decisions Create wireframes mockups prototypes and design systems to ensure consistent modern and intuitive experiences Simplify complex cloud workflows into user-friendly data-rich dashboards with charts metrics and visualizations Collaborate with Architects developers and customers to deliver designs that meet business needs and create a wow-factor experience Optimize designs for data-heavy UIs including visualizations charts and monitoring metrics Work closely with frontend developers to ensure design feasibility and accurate implementation Provide detailed design specifications and guidelines for development teams Participate in design reviews and iterate based on feedback Required Skills Qualifications 8 years of proven experience as a UI UX Designer with a strong portfolio in SaaS cloud or enterprise applications specializing in BI tools observability and dashboards Hands-on experience with Grafana AWS Quicksight PowerBI Google Looker or similar BI observability platforms Proficiency in Figma Sketch Adobe XD or equivalent design tools Strong understanding of UI frameworks React Tailwind Material UI etc and collaboration with developers Experience in user research journey mapping usability testing and persona creation Excellent communication and customer-facing skills to gather feedback and influence design decisions Knowledge of accessibility standards WCAG and responsive design practices Preferred Qualifications Experience designing observability dashboards for AWS Azure or GCP services Knowledge of Backstage io or other internal developer platform frameworks Familiarity with human-centered design principles and UX research methodologies Agile DevOps environment experience working with cross-functional teams Knowledge of design systems and component libraries Experience with Cloud Operations or Infrastructure Monitoring tools Understanding of frontend technologies HTML CSS React Angular to collaborate with developers effectively Being You Diversity is a whole lot more than what we look like or where we come from it s how we think and who we are We welcome people of all cultures backgrounds and experiences But we re not doing it single-handily Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work individually and collectively and support the activation of our equitable culture That s the Kyndryl Way What You Can Expect With state-of-the-art resources and Fortune 100 clients every day is an opportunity to innovate build new capabilities new relationships new processes and new value Kyndryl cares about your well-being and prides itself on offering benefits that give you choice reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey Our employee learning programs give you access to the best learning in the industry to receive certifications including Microsoft Google Amazon Skillsoft and many more Through our company-wide volunteering and giving platform you can donate start fundraisers volunteer and search over 2 million non-profit organizations At Kyndryl we invest heavily in you we want you to succeed so that together we will all succeed Get Referred If you know someone that works at Kyndryl when asked How Did You Hear About Us during the application process select Employee Referral and enter your contact s Kyndryl email address