Business Operations Manager

About the Role

We are seeking a high-performance Business Operations Manager to help scale our India operations and streamline workflows for our US residential solar company. The right candidate will bring a B2C or D2C background (ideally in residential solar, renewables, or another fast-growth consumer business) and be obsessed with speed, execution, and efficiency.

This role is about building structure fast — tightening processes, mapping systems, and creating SOPs that let us move quicker than the competition. You’ll work directly with the CEO to design and enforce workflows, align cross-department handoffs, and help turn strategy into execution across both India and US teams.

Key Responsibilities

- Scale & Speed

- Build out and optimize the India office to support rapid growth of US operations.

- Identify slow points and implement faster, cleaner workflows.

- Drive a culture of urgency and accountability across teams.

- Process & Workflow Design

- Map out processes for sales, operations, finance, installs, and customer lifecycle.

- Develop SOPs that make complex processes simple, repeatable, and fast.

- Ensure execution speed without sacrificing quality or compliance.

- Visualization & Systems

- Create org maps, pipeline flows, and system diagrams that teams can follow at a glance.

- Use tools (Lucidchart, Notion, Draw.io, etc.) to bring clarity and alignment.

- Cross-Department Execution

- Align India + US operations to ensure seamless handoffs (sales → ops → finance → installs).

- Hold department heads accountable for KPIs and timelines.

- Support leadership in turning strategic ideas into day-to-day execution.

- Team & Vendor Management

- Oversee a small team of specialists and coordinate with US leaders.

- Manage outsourced partners, freelancers, and vendors to deliver on time.

Who We’re Looking For

- A builder + operator who thrives in fast-moving environments.
- Someone with a consumer-first mindset who understands how speed drives results in B2C.

- A visual and structured thinker who can simplify complexity.
- Preferred: MBA or Postgraduate degree in Business Administration, Operations Management, or Strategy.
- Alternate Fit: Bachelor’s in Engineering, Business, or related fields with significant operations/scale-up experience.

Requirements

Required Skills & Background

- B2C or D2C operations experience — ideally in residential solar, renewables, or another fast-paced consumer business.

- Proven ability to build SOPs, workflows, and systems that accelerate business performance.

- Strong background in process optimization, scaling, and operational excellence.

- Highly visual communicator able to design org maps, flows, and system frameworks.

- Comfortable leading across US + India time zones with clear, proactive communication.

- Track record of speed-focused execution in a scaling environment.

Benefits

- Competitive Salary (INR) aligned with market standards and experience.
- Performance-based appraisals for achieving growth and operational targets.
- Career growth & leadership exposure – direct collaboration with the CEO and US leadership team.
- Cross-border experience – work closely with US operations and gain international exposure.
- Learning & development support – opportunity to work on SOP design, scaling strategies, and process optimization in a high-growth environment.
- Collaborative work culture – fast-paced, startup-like environment where your ideas are heard and implemented.
- Long-term opportunity to grow with a company at the forefront of renewable energy.