Senior Manager Information Systems – Veeva Vault Release

Career Category Information SystemsJoin Amgens Mission of Serving PatientsAt Amgen if you feel like youre part of something bigger its because you are Our shared missionxe2x80x94to serve patients living with serious illnessesxe2x80x94drives all that we do Since 1980 weve helped pioneer the world of biotech in our fight against the worlds toughest diseases With our focus on four therapeutic areas Oncology Inflammation General Medicine and Rare Disease we reach millions of patients each year As a member of the Amgen team youll help make a lasting impact on the lives of patients as we research manufacture and deliver innovative medicines to help people live longer fuller happier lives Our award-winning culture is collaborative innovative and science based If you have a passion for challenges and the opportunities that lay within them youll thrive as part of the Amgen team Join us and transform the lives of patients while transforming your career Senior Manager Information Systems Veeva Vault ReleaseWhat you will doLets do this Lets change the world The Veeva Vault Release Manager will spearhead Veeva change and release management initiatives within Amgens Veeva Vault ecosystem This role focuses primarily on change and release management encompassing the planning scheduling and deployment of changes and releases across various Veeva Vault in Amgen As the key point of contact you will provide essential support and expertise to business key users Roles Responsibilities Develop and implement the release management process for Amgen Veeva Vault paltform Publish integrated release calendar manage cut-over and rollback Manage release plans including timelines resources and risk assessments Collaborate with IT and business teams to facilitate smooth and efficient Veeva releases Assess and plan for the impact of Veeva changes and releases on collaborators Develop and manage communication plans to engage Veeva collaborators and provide clear messaging Identify and involve key collaborators and leaders facilitating workshops and training to support change Design and deliver training programs offering ongoing support and coaching Evaluate the impact of changes address risks and resistance and track the effectiveness of change efforts Maintain documentation prepare reports for senior management and implement the best practices Oversee planning scheduling and coordination of Veeva releases ensuring alignment with change management strategies Lead talent engagement and team-building activities to foster a positive work environment Organize and manage internal communications including monthly newsletters to keep the collaborator informed and engaged What we expect of youWe are all different yet we all use our unique contributions to serve patients Basic Qualifications Masters degree with 8 - 10 years of experience in Business Engineering IT or related field ORBachelors degree with 10 - 14 years of experience in Business Engineering IT or related field ORDiploma with 14 - 18 years of experience in Business Engineering IT or related fieldStrong understanding of Veevas Vault and its modules applications Proven ability to develop and implement change management strategies and communication plans Strong experience in collaborator engagement training and change impact assessment Experience in managing the release management lifecycle including scheduling and coordination 6-8 year Global Pharmaceutical experience Team People management experience Experienced in GxP process Experience working in agile methodology including Product Teams and Product Development models Proficiency in designing scalable secure and cost-effective solutions Excellent written and verbal communication skillsPreferred Qualifications Familiarity with Agile methodologies for change management Experience with change management tools and software Knowledge of industry-specific regulations and standard methodologies particularly in Life Sciences or Pharmaceuticals Strong solution design and problem-solving skillsStrong understanding of technology function or platformAbility to analyze client requirements and translate them into solutionsKnowledge of Platform and Data GovernanceProfessional CertificationsVeeva Vault Platform Administrator Mandatory SAFe DevOps Practitioner Mandatory SAFe for teams Preferred Soft Skills Should be able convert business requirements into technical requirementsExcellent critical-thinking and problem-solving skillsStrong communication and collaboration skillsDemonstrated awareness of how to function in a team settingDemonstrated awareness of presentation skillsShift Information This position requires you to work a later shift and may be assigned a second or third shift schedule Candidates must be willing and able to work during evening or night shifts as required based on business requirements What you can expect of usAs we work to develop treatments that take care of others we also work to care for your professional and personal growth and well-being From our competitive benefits to our collaborative culture well support your journey every step of the way In addition to the base salary Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards Apply now and make a lasting impact with the Amgen team careers amgen comAs an organization dedicated to improving the quality of life for people around the world Amgen fosters an inclusive environment of diverse ethical committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients Together we compete in the fight against serious disease Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other basis protected by applicable law We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment Please contact us to request accommodation