Customer Support Blended-freshers/exp-kolkata

5 days ago


Kolkata West Bengal, India 2COMS Full time

Blended process opening for Customer support role in a leading MNC BPS in kolkata location Job Title Blended Process Semi voice Company Location Kolkata Job Type Full-Time Salary Fresher 15 000 in-hand Experience up to 1 year 20 000 CTC Job Overview A leading MNC is seeking candidates for a Non-Voice Blended Process for the E Commerce Project This role offers an exciting opportunity in a fast-paced environment and welcomes applications from both undergraduate and graduate candidates A VERSANT score of 40 or above is preferred Key Responsibilities Responding to customer inquiries concerns and requests through email and chat support Providing excellent non-voice customer service in a timely manner Ensuring high levels of accuracy and professionalism in communication Resolving customer queries related to products and services Collaborating with the team to achieve customer satisfaction and business objectives Required Skills Qualifications Mandatory VERSANT score of 40 Undergraduate Graduate UG Grad candidates are eligible to apply Good communication skills Looking for immediate joiners Benefits Transport facility available Incentives and allowances PF Medical insurance IJP-Internal job promotion



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