Network Engineer
3 days ago
Job Description
Hiring = Network Engineer L1
Experience
- 2-4 Years
- Basic understanding of networking concepts and protocols.
- Experience with SD-WAN technologies and tools.
- Familiarity with circuit monitoring tools and techniques.
- Strong communication skills for effective ISP coordination.
- Ability to generate and analyze technical reports.
Special Knowledge, Skills, and Abilities
- Excellent communication skills (written and verbal)
- Ability to communicate correctly and clearly with all internal and external customers.
- Excellent documentation skills
- Good comprehension skills ability to clearly understand and state the issues customers present.
- Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
- Work successfully in a team environment as well as independently
- Ability to use a desktop computer system.
- Familiarity with Windows, Microsoft Office & Browsing Internet resources.
- Excellent typing skills
- Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
- Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
- Flexible with the working schedule; may be expected to work weekends, holidays and events.
- Ability to approach problems logically and rationally.
- Action oriented and self-disciplined
- Organized and detail oriented.
- Resolving Technical complex queries
- Drive continuous improvement through root cause identification and defect elimination.
Work Location:
- Chennai (Work from office NO REMOTE work option)
Work Environment:
24/7 and 5 days of work from office.
Interested can share resume to [Confidential Information]
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