Madacap Adventures

About Madcap Luxe Travel Experiences Madcap Luxe Travel Experiences is a premium travel vertical under Madcap Adventure co-founded by Rannvijay Singha a renowned name in Bollywood and the adventure lifestyle space The brand is backed by Maxperience one of India s leading experiential marketing agencies with over 15 auto brands serviced 500 large-scale events rides executed and 20 successful IPs created and delivered Built on the ethos of storytelling through experiences Madcap Luxe curates ultra-premium outbound expeditions high-end self-drive journeys and bespoke itineraries that redefine luxury travel for India s discerning audience You can find more about us at https madcapluxetravel com Role Overview We are seeking an energetic well-spoken and persuasive Travel Consultant - Luxe Experiential Travel to engage with high-net-worth clients and convert qualified leads into confirmed bookings The role focuses on nurturing client relationships understanding their aspirations and crafting personalized Madcap Luxe travel experiences that blend adventure exclusivity and comfort This is a client-facing consultative role for individuals who can bring empathy product understanding and storytelling finesse to every interaction Key Responsibilities Client Engagement Sales Conversion - Connect with HNI UHNI prospects who have shown interest through campaigns referrals or marketing initiatives - Present Madcap Luxe s curated expeditions and exclusive travel offerings in a personalized premium manner - Understand client preferences travel goals and timelines to suggest bespoke journeys - Convert leads into confirmed bookings through consultative selling and relationship-building Coordination Operations Support - Liaise with the Operations and Product teams to design and finalize customized itineraries - Ensure clear communication between the client and internal teams for a seamless experience - Maintain accurate client records lead status and updates using CRM tools Brand Representation Client Experience - Uphold Madcap Luxe s brand tone - sophisticated aspirational and experience-driven - in all client interactions - Handle high-value clients with utmost professionalism confidentiality and attentiveness - Ensure every communication reflects the luxury positioning of the brand Performance Reporting - Meet and exceed weekly monthly conversion and engagement targets - Share periodic reports on leads conversions and feedback to improve client acquisition strategies Qualifications Skills - Experience 2-5 years in luxury travel high-end hospitality or premium client servicing - Communication Excellent verbal and interpersonal skills fluency in English is a must knowledge of Hindi or other languages is a plus - Sales Orientation Strong persuasive and consultative selling skills with a client-first approach - Personality Polished confident and articulate with the ability to connect with affluent clientele - Organization Comfortable handling multiple leads and ensuring timely follow-ups - Tech-savvy Familiarity with CRM tools and digital communication platforms - Mindset Passionate about travel detail-oriented and eager to be part of a fast-growing experiential brand Why Join Us - Be part of India s first experiential powerhouse redefining luxury travel - Represent a brand co-founded by Rannvijay Singha merging adventure with global luxury - Get hands-on exposure to international expeditions bespoke journeys and elite clientele - Competitive pay performance-based incentives - Dynamic growth opportunities within a visionary fast-scaling travel vertical ref updazz com