[Urgent Search] International Admissions Mentor

This role is for one of the Weekday s clients Salary range Rs 500000 - Rs 700000 ie INR 5-7 LPA Min Experience 1 years Location Gurgaon JobType full-time As an International Admissions Mentor you will own each student s end-to-end enrollment journey-combining strategic counselling relationship management and sales acumen You ll guide candidates from program enrollment through successful university admission driving monthly conversion targets without resorting to hard selling Requirements Key Responsibilities Student Account Ownership Serve as the dedicated point of contact for each enrolled student and their family Build and nurture long-term relationships via calls chats and virtual meetings Coordinate every step of the admissions process to ensure a seamless experience Counselling Conversion Meet monthly targets by helping students submit documents secure offer letters and complete fee payments Identify and remove obstacles-whether emotional financial or logistical-through empathetic guidance Employ structured follow-ups to convert interest into commitment Strategic Application Support Match student aspirations with suitable programs universities and scholarship options Guide document collection SOP drafting and application accuracy Continuously reassess program fit and adjust recommendations as needed Pipeline Management Follow-Up Maintain a personal admissions pipeline tracking each student s progress Conduct regular touchpoints WhatsApp calls emails to keep the process moving forward Proactively manage objections queries and potential drop-off points Financial Clarity Planning Clearly outline total costs-tuition living expenses travel etc Advise families on payment schedules documentation and financial readiness Drive fee milestones registration tuition with transparency and trust Expectation Alignment Retention Set and manage expectations around program timelines and outcomes Encourage ongoing participation in pre-departure sessions and orientation events Monitor student engagement to maximize commitment and retention Issue Resolution Coordination Own escalations with empathy and efficiency Liaise with internal teams Visa Services Sales to resolve student concerns Act as the bridge between students and support departments for timely solutions Pre-Departure Visa Assistance Support visa documentation cultural briefings and travel preparations Ensure students are fully prepared for university onboarding upon arrival Reporting Process Improvement Maintain accurate records of student statuses conversions and challenges Deliver weekly updates on pipeline health fee collections and red flags Provide feedback to enhance systems SOPs and overall student experience Who You Are 2-4 years in EdTech inside sales study-abroad counselling or account management Proven relationship-building skills with students and families Track record of meeting or exceeding conversion targets through structured follow-ups Fluent in English and Hindi with excellent verbal and written communication Highly self-motivated empathetic and adept at juggling multiple student accounts Success Metrics Conversion Rate Number of students completing registration and payment Pipeline Progression Weekly advancement of student accounts Engagement Contact frequency follow-up quality and responsiveness Revenue Timely collection of registration and tuition fees Satisfaction Post-registration feedback and long-term student retention