Process Expert

2 weeks ago

Chennai Tamil Nadu, India Maersk Full time

Has overall sales responsibility for customer relationships and performance of a small customer portfolio Maersk is a global leader in integrated logistics and have been industry pioneers for over a century Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve With over 100 000 employees across 130 countries we work together to shape the future of global trade and logistics The Role - Manages assigned customers and budget base pursues and secures business in line with the business objectives - Probes and identifies customer needs and provides solutions - Builds a good understanding of target customers and the assigned account base - Communicates significant trends rate changes and policies to assigned accounts - Researches and understands the territory to identify and establish business contacts with potential customers - Research and analyses competitive and industry trends - Ensures customer relationship management tools are updated on time and are of excellent quality Key Skills and Competencies - French Language Proficiency Fluent in French spoken and written ability to handle business communication and documentation - Sales knowledge or experience value add Foundational understanding and experience of sales - Customer Service Orientation Strong problem-solving skills and a customer-first mindset - Communication Skills Excellent verbal and written communication skills in both French and English - Attention to Detail High level of accuracy in managing documentation translations and operational workflows - Analytical Thinking Ability to analyze data and drive process improvements Qualifications and Experience Bachelors degree 25 years of experience in logistics supply chain or customer service roles as French Expert Fluency in French and English is mandatory additional languages are a plus Why Join Us Work in a global environment with opportunities to collaborate with diverse teams Use your French language skills to deliver impactful solutions for international clients Grow your expertise in logistics forwarding and supply chain operations through world-class training and projects Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements We are happy to support your need for any adjustments during the application and hiring process If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing

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