Associate Team Lead

3 weeks ago

Mohali Punjab, India Bunge Full time

Location Mohali City Mohali State Punjab IN-PB Country India IN Requisition Number 40723 Business Title Associate Team Lead - Sales Operations Global Function Business Services Role Purpose Statement The overall responsibility of the Customer Service Lead will be supervising the team for smooth execution and implementation of Order Management related activities ensuring KPIs are met work load distribution addressing queries issues raised by team and resolving them impart knowledge and support to the team and overseeing projects related to Customer Service Sales Support DocuSign project management planning and development and successful roll out and implementation with ultimate goal of building an efficient customer centric and self-reliant Customer Service team Main Accountabilities Manage Daily contract order entry and issuance meet Global KPIs across all value chains daily Handle and resolve critical issues and propose solutions Monitor the status of the activities and report upward to TL Manager Monitor customer issues concerns and questions are resolved promptly and professionally Manage work allocation and handle complex query Handle exceptions generated perform root cause analysis to resolve current issues and act proactively to avert potential issues in future Additional responsibilities Ensure SOPs are diligently followed and compliance checks are always in place Control mechanism quality checks manage the process propose solutions Ensure all daily weekly and monthly reports send on time Daily status updates and report issues to the TL Ass manager for timely resolution Ensuring close coordination with team to have smooth closure of month end activities Identify and propose ways of process improvement as per Industry leading practices Bunge NYSE BG is a world leader in sourcing processing and supplying oilseed and grain products and ingredients Founded in 1818 Bunge s expansive network feeds and fuels a growing world creating sustainable products and opportunities for more than 70 000 farmers and the consumers they serve across the globe The company is headquartered in St Louis Missouri and has 25 000 employees worldwide who stand behind more than 350 port terminals oilseed processing plants grain facilities and food and ingredient production and packaging facilities around the world Bunge is an Equal Opportunity Employer Veterans Disabled

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    Mohali, Punjab, India Bunge Full time

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    Mohali, Punjab, India Bunge Full time

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    Mohali, Punjab, India Bunge Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

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    Mohali, Punjab, India Bunge Full time

    Location MohaliCity MohaliState Punjab IN-PB Country India IN Requisition Number 40091 Business Title Associate Team Lead-OTC Global Job Title Anl II Finance OTC Global Function Business Services Global Department Finance - Order To Cash Organizational Level 9 Reporting to Team Lead - CTC Size of team reporting in and type Nil Role Purpose...

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    3 weeks ago

    Mohali, India Bunge Full time

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    5 days ago

    Mohali, Punjab, India Bunge Full time ₹ 12,00,000 - ₹ 36,00,000 per year

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