Assistant Engineer/technician

Company Overview MK TECH is a pioneer IT service provider based in Malaysia and a technical bridge between Korea and Malaysia We are committed to providing simple but cost-effective Business Technology Solutions for your company Our team is dedicated to developing one-of-a-kind and efficient solutions for our customers Our IT solutions aim to localize high technologies in the local area Our team provides you with innovative cost-effective and simple technology solutions Mission Statement Our mission is to deliver top-notch engineering solutions that enhance productivity and reliability for our clients We strive to be at the forefront of technological advancements providing sustainable and innovative solutions that meet the ever-evolving needs of our customers Core Values 1 Innovation Continuously improving and innovating our solutions to meet industry demands 2 Quality Commitment to the highest standards of quality in all our services 3 Customer Focus Prioritizing customer satisfaction and building long-term relationships 4 Integrity Upholding honesty and transparency in all our business dealings 5 Teamwork Fostering a collaborative and supportive work environment Services Offered 1 Automation Machinery Design installation and maintenance of automation machinery and clean room equipment 2 Technical Support Providing 24 7 technical support to address and resolve any equipment issues 3 System Monitoring Continuous monitoring and maintenance of automation control systems and M E equipment 4 Training Conducting training sessions for customers and technicians on product operation and maintenance 5 Project Management Managing improvement projects to enhance the efficiency and reliability of production machines The Role You will be responsible for Escalating technical issues to the relevant parties when needed and following up till the issues are closed Ensuring all standards and procedures are followed and maintained Answering queries and resolving issue relating to usage of standard applications and IT services Providing monthly help desk reports Developing and applying mechanical designs to meet system specifications and operational requirements Assisting with the qualification of the design by ensuring prototypes are built and tests are carried out Delivering the technical product documentation to release the design for production Ensuring effective and efficient maintenance services of electrical and field instruments and resolving any electrical and instrumentation issues Ensuring electrical and instrument maintenance as per best practice corporate policy and regulatory requirements Acting as a first point of contact for complex repairs and working closely with vendors to address and resolve technical issues Performing maintenance overhaul and repair Testing and validation of repair work to ensure quality Ideal Profile Possess a Degree Diploma in Computer Science Software Engineering IT Electrical Electronic Mechanical or Mechatronics Engineering Computer Science Engineering or related field Have at least 2 years experience ideally within a Engineering or Helpdesk Technical Support role Have excellent communication and interpersonal skills Highly goal driven and work well in fast paced environments Strong team player who can manage multiple stakeholders Adaptable and thrive in changing environments Ability to work in shifts and willing to undertake 30-60 travel Proficiency in Microsoft Office and PC-based machine control systems Working Area Sanand Ahmedabad Gujarat Notes Local applicants are encouraged PR or foreigner can apply subject to company discretion if no suitable local candidates are available What s on Offer Work in a company with a solid track record of performance Fantastic work culture Attractive Salary Benefits Fostering a collaborative and supportive work environment