Receptionist – Ebco Arena

Grahalakshmi Enterprises operates the EBCO ARENA - a state-of-the-art Ebco Display Center in Trichy showcasing complete hardware kitchen accessories wardrobe systems and functional furniture solutions under the LivSmart WorkSmart categories We are looking for a smart customer-friendly Receptionist to be the first point of contact for our visitors and to support our daily showroom operations Role Receptionist Key Responsibilities Welcome and greet all walk-in customers warmly and ensure a pleasant first impression at the Ebco Arena Manage the front desk handle incoming phone calls and route inquiries to the appropriate team members Collect customer details understand their basic requirements and update the information in Bigin CRM training provided Guide visitors to the right product sections kitchen wardrobe hardware office fittings and coordinate with sales technical staff Maintain the visitor logbook manage appointments and assist in scheduling demos for interior designers architects and clients Ensure showroom neatness and organization by following 5S standards and maintaining brochures samples and display materials Record customer feedback and share it with the showroom manager for service improvement Support administrative tasks such as documentation basic billing coordination and daily operational activities Requirements Minimum Education Degree holders preferred 0-2 years of experience in receptionist front desk or customer service freshers welcome Strong communication in Tamil with basic English-speaking ability Pleasant personality with good customer interaction and listening skills Basic computer proficiency MS Office WhatsApp email ability to update CRM entries training provided Professional appearance with a polite positive and disciplined attitude Ability to multitask manage visitors calls and coordinate with internal teams Punctual and responsible with willingness to work in a showroom environment and maintain a neat front desk Job Type Full-time Pay 10 000 00 - 14 000 00 per month Benefits Leave encashment Language English Preferred Work Location In person