Business Development Executive
3 weeks ago
Job description
Role & responsibilities
We are seeking a highly motivated and experienced Business Development & Operations
Manager for our Domestic Staffing division. The ideal candidate will have a strong background in
business development, client management, and operational oversight within the Domestic staffing or
recruitment industry.
Preferred candidate profile
1) Business Development
Identify and pursue new business opportunities in domestic IT staffing.
Build and maintain relationships with clients, understand their staffing needs, and
propose tailored solutions to meet their requirements.
Develop and execute strategic business development plans to achieve revenue targets and
expand market share in domestic IT staffing services with focus on both Permanent and
Contract Staffing.
2) Client Management
Nurture existing client relationships, provide exceptional customer service, and address
client inquiries, concerns, and feedback in a timely and professional manner.
Collaborate with internal teams, HR, Legal and Finance, to ensure seamless delivery of
staffing services and exceed client expectations.
3) Operations
Manage day-to-day operations of the Domestic Staffing division, including staffing
assignments, candidate sourcing, onboarding, compliance, and performance management.
Develop and implement operational processes, policies, and procedures to optimize
efficiency, quality, and service delivery in domestic staffing services.
Monitor key operational metrics, KPIs, and service level agreements (SLAs) to ensure
operational excellence and meet client service expectations.
Lead and mentor a team of recruiters within the Domestic Staffing division, providing
guidance, coaching, and performance feedback.
Foster a culture of teamwork, accountability, and continuous learning, promoting
professional development, cross-functional collaboration, and employee engagement.
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