Car Advisor

3 days ago

Vadodara Surat, India Cars24 Full time

Job Description

Job description

CARS24 is seeking a highly motivatedCar Advisorto assist customers in selecting and purchasing pre-owned vehicles. The ideal candidate will have a strong background in automotive sales, excellent customer interaction skills, and a keen understanding of the pre-owned car market.

Key Responsibilities:

- Customer Engagement:Greet and assist customers, understanding their requirements to recommend suitable vehicles.
- Sales Process Management:Handle the entire sales cycle from initial contact to finalizing the transaction.
- Product Knowledge:Maintain up-to-date knowledge of the car inventory, features, pricing, and competitive market trends.
- Test Drives:Arrange and accompany customers on test drives while addressing their queries.
- Financial Consultation:Provide customers with financing options and ensure transparency in financial dealings.
- Documentation:Assist in completing sales contracts, financing applications, and other required paperwork.
- Customer Follow-ups:Maintain relationships with previous customers to encourage repeat business.
- Customer Service:Address customer concerns professionally, ensuring a high level of satisfaction.
- Collaboration:Work closely with the sales and support teams to streamline processes.

Requirements:

- Experience:Minimum of 1 year in automotive sales or a similar customer-facing role.
- Skills:Strong communication, negotiation, and customer service skills.
- Knowledge:Familiarity with the pre-owned car market, financing options, and relevant documentation processes.
- License:A valid drivers license and a clean driving record.
- Work Environment:Ability to work in a fast-paced, target-driven setting.

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