Urgent Search: Consultant

1 week ago

Pune, Maharashtra, India WNS Global Services Full time

Company Description WNS Holdings Limited NYSE WNS is a leading Business Process Management BPM company We combine our deep industry knowledge with technology and analytics expertise to co-create innovative digital-led transformational solutions with clients across 10 industries We enable businesses in Travel Insurance Banking and Financial Services Manufacturing Retail and Consumer Packaged Goods Shipping and Logistics Healthcare and Utilities to re-imagine their digital future and transform their outcomes with operational excellence We deliver an entire spectrum of BPM services in finance and accounting procurement customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client We co-create and execute the future vision of 400 clients with the help of our 44 000 employees Own engagements end-to-end connect with internal and external stakeholders to understand briefs frame problem statements create roadmaps engagement models conduct user research synthesize findings and imagine and prototype possible solutions Conduct process assessment workshops to find improvement opportunity areas and identify solution best suited to customer needs Manage end-to-end Digital Transformation projects for account closely work with cross-functional teams from planning to closure Own rationalize and quantify design decisions in proposed solutions Help choreograph the experience for individual client visits workshops based on the problems we are looking to solve Facilitate workshops to solve problems using various solutioning techniques Help envision a way of working for how user-centered design should function in a BPO service environment We re looking for someone who has Experience in P C Insurance transformation preferred Experience of designing and or implementing solutions in resource-constrained environments Worked with client stakeholders directly front-ended client engagements Worked on proposals pitches approach notes for design led projects in a service enterprise environment Experience in a BPM KPO Captive Contact Centre environment is a mandate Qualifications Any Graduate PG MBA

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    Pune, Maharashtra, India Northern Trust Full time

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    Pune, Maharashtra, India beBeeSoftware Full time ₹ 15,00,000 - ₹ 20,00,000

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    Pune, Maharashtra, India NTT DATA Full time

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    6 days ago

    Pune, Maharashtra, India Workeagle Full time

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    3 weeks ago

    Pune, Maharashtra, India Peoplefy Full time

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