Assistant Manager

Introduction: Come move the world with us Wake up each day to be part of a global movement. A movement to make an impact. A movement to go for it A movement to provide best-in class solutions. A movement to be empowered. A movement to do the right thing. Make AIT Worldwide Logistics the next stop on your career journey See what our teammates say about working at AIT Worldwide Logistics. Overview: This role is responsible for coordinating the day-to-day air export of freight forwarding shipments based upon customer requests. Responsibilities: - Operations: Ensure smooth cargo execution, handling shipment, timely delivery, and operational efficiency. - Procurement: Air freight procurement to optimize costs, generate revenue, and coordinate with airlines to stay informed on market trends and capacity - Pricing : Manage pricing/RFQ requests to gain business & grow business. - Client Relations: Maintain strong relationships with clients and stakeholders, ensuring service quality. - Problem Solving: Quickly resolve operational issues and manage risks. - Customer Service: Maintain strong relationships with clients and partners - Team Leadership: Manage and support the operations team to meet performance standards. - Cost Control: Monitor and optimize budget, ensuring cost efficiency and profitability. - Compliance: Ensure adherence to safety regulations and customs reqpuirements. - Billing Management: Ensure accurate and timely billing in alignment with company Key Performance Indicators (KPIs). - RFQ filing: Update the monthly/weekly rate sheet for customers to support the overseas in gaining new orders. Qualifications: - A team player who works well with others – being respectful to our teammates is a Core Value - A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role - Growth mindset – being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently - Customer service focus – we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture Other Skills We Hope to See: - 6-8 Years Freight Forwarding experience - Bachelor’s Degree is mandatory, a Master’s in Business Administration/Internation Business/Logistics preferred - Should have expertise in air freight operations, Regulations, cost management, and market analysis, Developed strong negotiation, communication, and leadership skills. - Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions. - Basic knowledge of CargoWise preferred - Basic knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability. - Acquires job skills and learns company policies and procedures to complete routine tasks. - Ability to read, analyze, and interpret verbal and written requests/directions. - Ability to communicate and interact effectively with a variety of people can effectively present information in one-on-one settings. - Time management is extremely important to meet customer deadlines in a fast-paced, high-volume work environment What AIT Can Offer You: AIT India is a growing business that is investing in its people. We offer flexible work environment, skill development and learning pathways to help our people perform at their best and be the best version of themselves every single day. In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to our teammates. About AIT Worldwide: AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 45 years, the America’s-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground, and rail—on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here. AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.