▷ [Urgent Search] Account Manager

6 days ago


Thiruvananthapuram Thiruvananthapuram Trivandrum India ShellSquare Softwares Full time

Job Description

Job Title: Account Manager

Location: Technopark, Trivandrum, Kerala

Job Type: Full-Time

About The Role

We are seeking a motivated and client-focused Account Manager to join our team. In this role, you will be responsible for building and maintaining strong client relationships, ensuring customer satisfaction, and driving account growth. You will work closely with cross-functional teams to deliver tailored solutions that meet client needs and align with business goals.

Key Responsibilities

- Serve as the main point of contact for assigned clients, managing day-to-day communication.
- Develop strong, long-term client relationships and foster trust.
- Understand client business objectives and provide strategic recommendations.
- Identify opportunities to upsell or cross-sell products and services.
- Manage account renewals, proposals, and contract negotiations.
- Collaborate with internal teams (sales, product, marketing, operations) to deliver solutions.
- Track account performance, prepare reports, and present insights to clients.
- Resolve client concerns quickly and effectively.

Qualifications

- 10+ years of experience in account management, sales, or client services.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to analyze data and provide actionable insights.
- Experience with CRM tools (e.g., Salesforce, HubSpot) is a plus.

What We Offer

- Competitive salary.
- Professional growth and training opportunities.
- Collaborative and supportive team environment.

Skills: sales,tender,crm,client services,client relationship management,cross-functional collaboration,account management,building



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