Sr. Manager Solutions Leadership

4 weeks ago


Delhi, India upGrad Full time

Role: Solutioning – Leadership (Behavioral/Soft skills) Location: New Delhi / Bengaluru Designation: Manager/Sr. Manager About upGrad Enterprise: We partner with organizations to design impactful learning journeys that drive workforce transformation. We combine deep industry expertise with innovative learning solutions to help enterprises stay ahead in a fast-changing world. Position Overview: We are seeking a Solutioning professional to join our growing team to serve leadership. This is a highly client-facing role where you will partner directly with enterprise clients to understand their business challenges, assess learning needs, and design tailored L&D solutions. Unlike a traditional instructional design role, this position focuses on consultative engagement—listening to client requirements, asking the right questions and translating needs into structured proposals and learning roadmaps. A background in psychology, consultative sales, or solutioning will be an added advantage to help understand client perspectives and deliver the most befitting solutions. Key Responsibilities - Act as the first point of contact for enterprise clients to understand business challenges and learning requirements. - Conduct in-depth needs assessments and translate discussions into structured proposal sand solution documents. - Collaborate with instructional designers and delivery teams to design effective learning solutions. - Create compelling proposals, RFP/RFI responses, and client presentations. - Advise clients on suitable learning formats (e-learning, blended ,ILT, workshops, coaching, etc.) based on their context and needs. - Partner with internal stakeholders (sales, product, delivery) to ensure solution feasibility and alignment. - Stay updated with L&D industry trends, emerging learning technologies, and behavioral science insights to add value in client conversations. - Build and nurture long-term client relationships by acting as a trusted advisor. Qualifications & Experience - 8–12 years of experience in L&D solutioning, client consulting, or corporate training roles. - Strong exposure to B2B client-facing roles (L&D / HR consulting preferred). - Demonstrated experience in building and presenting L&D proposals/solutions for enterprise clients. - Excellent communication, presentation, and stakeholder management skills. - Consultative mindset with the ability to understand client psychology and tailor solutions accordingly. - Ability to work independently in an individual contributor (IC) role while collaborating with cross- functional teams. - Preferred: Background in psychology, HR, organizational behavior, or consulting. Interested can share resumes at vipin.sehgal@upgrad.com



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