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Job Description
Service Officer
Department Retail Liabilities - Branch Banking
Location Hyderabad
Reporting Relationships Service Manager / Branch Manager / Branch Operations Manager / Authoriser / Lobby Manager
Grade Name Assistant Manager
Age 22 Min - 27 Max
Grade M1
Job Role:
- Cash Management - Cash/Non- cash transactional activities
- Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
- Maintaining speed and accuracy of transactional processes.
- Sensation of the use of other business opportunities.
- Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth.
- Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
- Speed and accuracy of transaction.
- Exploitation of other business opportunities sensed.
- Providing quality of experience that will ensure retention and positive word-of-mouth.
Job Requirements:
- Graduate or Post Graduate with an experience of 1-2 years and the experience should have been in the front-office of banks.
- Well groomed and presentable.
- Bilingual proficiency: English and local language
- Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.
- Computer proficiency a must.
