Software Engineer 3

The Company: Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary: The Software Engineer 3 role at Granicus is for developers early in their careers who are looking for a fun, supportive, and fast-paced environment to grow their skills and contribute code to production systems. This role is focused on backend development, primarily using Ruby on Rails, with experience in Python as a good to have. You will build and maintain critical backend services, APIs, and analytics-enabled systems, and contribute to cross-stack services. Candidates will collaborate closely with cross-functional teams, participate in technical discussions, and help deploy and support these applications in higher environments. GitHub Copilot and other AI-assisted developer tools are integral to how we build software. What Your Impact Will Look Like: - Design, develop, and maintain scalable backend services using Ruby on Rails. - Build and maintain RESTful APIs, backend integrations, and data pipelines supporting analytics and AI-driven features. - Collaborate with product managers, frontend engineers, and DevOps teams to deliver impactful product features. - Ensure code quality through unit testing, integration testing, and code reviews. - Participate in architecture discussions and implement Cloud-Native, multi-tenant backend solutions. - Work with containerized environments using Docker and Kubernetes. - Leverage AWS tools (EC2, S3, CloudWatch, ECS/EKS, Serverless) to build, monitor, and scale applications. - Contribute to CI/CD pipelines, improving automation and deployment workflows. - Apply a product-oriented programming mindset, balancing technical excellence with user value. - Use GitHub Copilot and other AI-assisted tools to enhance productivity and code quality. - Collaborate in agile environments and contribute to continuous improvement of team processes. You Will Love This Job If You Have: - 4–7 years of experience developing and maintaining production-quality web applications. - Strong expertise in Ruby on Rails with solid understanding of ActiveRecord and relational databases (PostgreSQL/MySQL). - Familiarity with containerization (Docker, Kubernetes) and Cloud-Native architecture standards. - Hands-on experience with AWS services such as EC2, S3, CloudWatch, ECS/EKS (optional), or Serverless (optional). - Proficiency working with CI/CD pipelines (GitHub Actions, Jenkins, or similar). - Understanding of multi-tenant architecture, JWT-based authentication, and RBAC. - Strong debugging, problem-solving, and communication skills. - A collaborative mindset with willingness to mentor and learn from peers. - Comfort using AI-assisted developer tools like GitHub Copilot, Cursor, or Windsurf. ---------------------------------------- Good to Have - Exposure to frontend technologies (React, TypeScript, or Next.js). - Experience in Python backend development (FastAPI, Flask, or Django). - Experience working on analytics, NLP, or AI-driven systems. - Familiarity with observability tools (ELK, OpenSearch, or Datadog). - Experience with microservices or event-driven architectures. About Us: Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. - We bring in special guests from time to time to discuss issues that impact our employee population The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here. The Benefits: At Granicus, we offer a comprehensive and flexible benefits package designed to support your well-being, growth, and work-life balance. Here’s what you can expect as a India-based team member: Flexibility & Balance - Paid Time Off– Take the time you need to rest, recharge, and live your life. - Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. - Work From Home Reimbursement – Support a productive home office environment. Health & Wellness - Private healthcare benefits - Comprehensive coverage for you and your family. - On-Demand Mental Health Support – Access to Headspace and other wellness tools. - Fitness Reimbursement & Cycle Program – Stay active, your way. - Critical Illness and Life Insurance Benefits Family & Future - Paid Parental Leave - For both birthing and non-birthing parents. - Pension plan with employer contributions Growth & Recognition - Online Learning Platforms – Fuel your professional development. - Competitive Salary & Bonuses – Your contributions are valued and rewarded.