Client Servicing Manager

4 weeks ago

Delhi, India DigiCrackers Full time

Client Servicing Manager (Advertising & Digital Marketing)

Location : Ahmedabad (Work From Office)
Experience : 4–6 years in advertising/digital marketing agencies

At DigiCrackers, we’re looking for a Client Servicing Manager who can champion client success — building strong partnerships, shaping impactful strategies, and ensuring campaigns move seamlessly from pitch to performance.

This role is about nurturing relationships with the clients, guiding ideas from concept to execution, and ensuring every project delivers measurable value.

What You’ll Do
Client Ownership

– Be the go-to partner for clients, earning trust by understanding their goals and ensuring clarity at every stage.
Campaign Strategy

– Collaborate with creative, content, design, and performance teams to craft strategies and campaigns that deliver results.
Pitching & Presentations

– Confidently prepare and present proposals, campaign ideas, and performance reviews.
Project Management

– Drive projects from concept to execution, keeping timelines, priorities, and deliverables on track.
Growth Mindset

– Spot opportunities to strengthen and expand client accounts with smart, proactive recommendations.

What We’re Looking For
4–6 years of experience in

client servicing/account management

in an

advertising or digital marketing agency
Strong ability to manage multiple accounts while ensuring quality and deadlines
Excellent communication, presentation, and relationship-building skills
A balance of strategic thinking and executional focus
Experience working closely with cross-functional teams (creative, content, SEO, design, paid media)
A self-driven professional who thrives on ownership, deadlines, and delivering impact

Who You’ll Work With
Jay – Founder:

Partner on strategy and key client accounts
Clients:

Ambitious brands across industries looking for growth and creativity
Creative Teams:

Designers, writers, editors, and performance marketers — all aligned to deliver high-quality campaigns

We Stand For
Freedom & Responsibility:

Ownership brings autonomy and flexibility
Feedback & Transparency:

Honest, open communication inside and outside the team
Teamwork:

Collaboration and respect are at the core of how we work
Career Growth:

Structured mentorship and appraisals to help you level up

A Few Things to Know
This is an on-site role in Ahmedabad
You’ll be managing a diverse portfolio from campaign pitches to day-to-day execution
You’ll play a central role in shaping how DigiCrackers grows its client relationships

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