Customer Support

2 weeks ago

Chennai, Tamil Nadu, India Trigent Software Private Limited Full time
Job Description

Key Responsibilities:

- Handle inbound and outbound customer calls from international clients.
- Resolve queries and issues related to products/services efficiently.
- Maintain accurate call logs and customer interaction records.
- Provide real-time support and ensure customer satisfaction.
- Meet performance targets (KPIs) including call quality, resolution time, and customer feedback.
- Collaborate with internal teams to escalate or follow up on unresolved issues.

Eligibility Criteria:

- Freshers and experienced candidates (03 years) can apply.
- Excellent verbal communication skills in English.
- Willingness to work in night shifts or rotational shifts.
- Basic computer knowledge and typing skills.
- Immediate joiners preferred.

Preferred Skills:

- Prior experience in BPO or international call center is an advantage.
- Strong listening, problem-solving, and interpersonal skills.
- Ability to work in a fast-paced and team-oriented environment.

Benefits:

- Attractive salary with performance-based incentives.
- Cab facilities (depending on location).
- Training and career growth opportunities.
- Supportive work culture with employee engagement activities.

  • Customer support

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

  • Customer support

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year

    *Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...

  • Customer support executive

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer Support

    2 weeks ago

    Chennai, Tamil Nadu, India Trimble Full time

    TITLE OF ROLE Senior Support AgentDEPARTMENT Global Horizontal SupportREPORTS TO ROLE Manager - Customer SupportLOCATION ChennaiShift Time 9 PM to 6 AM Night Shift Position Summary As a Senior Support Agent you will be responsible for providing exceptional customer service to our clients maintaining positive customer relationships and handling...

  • Customer Support

    2 weeks ago

    Chennai, Tamil Nadu, India HireMe Full time ₹ 20,000 - ₹ 25,000 per year

    Job descriptionResponsibilitiesThis is a full-time on-site role for a Customer Support, located in Chennai. The Customer Support Representative will be responsible for interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Daily tasks include handling customer interactions,...

  • Customer Support

    1 week ago

    Chennai, Tamil Nadu, India Trimble Full time

    TITLE OF ROLE Support AgentDEPARTMENT Global Horizontal SupportREPORTS TO ROLE Manager - Customer SupportLOCATION ChennaiShift Timing 9 PM to 6 AM Night ShiftPosition Summary Interact with customers to provide information in response to level 1 inquiries about products and services and to handle and resolve questions Provide customer support by...

  • Customer Support

    2 weeks ago

    Chennai, Tamil Nadu, India T2 Innovations Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Key Responsibilities:Handle customer queries via email and chatCommunicate effectively with international (UK) clientsCoordinate with internal teams and delivery partners to resolve issuesMaintain quality and productivity standardsTrack and implement feedback from leadsKey Skills:Email & Chat SupportInternational Client HandlingCommunication SkillsBasic...

  • Customer Support

    6 days ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Limited Full time

    Job DescriptionTCS is hiring forCustomer Support roleQualification:- Minimum 15 years of regular, full-time education (10 + 2 + 3) is mandatory.Shift: US/UK shiftJob Description-Respond to customer inquiries regarding products, orders, returns, and servicesResolve customer complaints with empathy and efficiencyMaintain a high level of product knowledge to...

  • Customer Support

    7 days ago

    Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 25,000 per year

    Greetings from TeleperformanceHiring for Customer Support - Voice Process - Day Shift - Banking ProcessLooking for immediate joinersOn Role: Customer Service associate - Handling the banking related queries of the customers via callsFreshers & experienced can applyMandatory: Speaking in Good English + any one language like Telugu or Malayalam or Kannada or...

  • Customer Care executive

    1 week ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...