International Chat Process

3 weeks ago

Chennai, Tamil Nadu, India FLY Consulting Services Full time

Company OverviewFLY Consulting Services is a dynamic staffing and placement company primarily operating in Andhra Pradesh Telangana Karnataka and Tamilnadu Offering comprehensive recruitment solutions across various industries the company ensures optimal employee placement to aid both applicants and employers Headquartered in Hyderabad FLY Consulting Services takes pride in its experienced team which connects clients with the best prospects facilitating a focus on core business activities Job OverviewThe role of International Chat Process at FLY Consulting Services requires a proactive individual with 1 to 3 years of experience This full-time junior position is based in Chennai where you will engage in international communication through proficient chat services to support business functions Qualifications and Skills Demonstrated expertise in International Chat Process Mandatory skill a key requirement for engaging with clients globally and navigating diverse communications efficiently Proficient in Chat Process to handle and resolve customer inquiries and enhance client satisfaction through effective written communication Familiar with Semi Voice processes combining writing and verbal skills to cater to diverse customer service needs Strong Customer Service skills to ensure a client-focused approach and promptly address potential issues or questions raised Experience with Live Chat platforms to engage with customers in real-time ensuring dynamic and immediate problem-solving capabilities Background in International BPO operations is essential to understanding global business processes and maintaining a high service standard Ability to empathize and communicate with people from different cultural backgrounds ensuring effective and respectful interactions Excellent time management and multitasking skills to handle multiple customer queries simultaneously and efficiently Roles and Responsibilities Interact with international clients through live chat providing assistance and resolving inquiries promptly Maintain detailed and accurate customer records documenting interactions and solutions to improve future customer service experiences Engage with clients to ascertain the issues encountered offering solutions or conducting appropriate escalations when necessary Collaborate with internal teams to address complex issues and improve the overall effectiveness of the chat process Continuously update knowledge about business processes and changes ensuring the delivery of up-to-date information to clients Adhere to established quality standards and processes to ensure consistency in service delivery across the board Contribute to team goals by meeting individual targets and sharing insights or suggestions for process enhancements

  • International Chat Process

    2 days ago

    Chennai, Tamil Nadu, India Movate Full time

    Hi,Good day Please find the below job description,Movate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling...

  • Bpo Chat Process

    3 weeks ago

    Chennai, Tamil Nadu, India Axiom Software Solutions Full time

    BPO Chat Process Freshers Required Any Graduate Chennai Location C2H For voice positions one must have excellent communication skills average computer skills and the ability to solve the customer s queries quickly For this they are also required to have good listening skills and having a neutral accent will only help Having a neutral accent is...

  • BPO Chat Process

    4 days ago

    Chennai, Tamil Nadu, India Axiom Software Solutions Limited Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    BPO Chat ProcessFreshers Required Any Graduate Chennai Location C2H For voice positions, one must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly. For this they are also required to have good listening skills and having a neutral accent will only help. Having a neutral accent is nothing...

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    5 hours ago

    Chennai, Tamil Nadu, India Talent Zone Consultant Full time

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  • Chat Support Executive

    3 weeks ago

    Chennai, Tamil Nadu, India Lystloc Full time

    Location: ChennaiExperience: 1–2 years in chat support, customer service, or related role. Education: Bachelor's degree preferred; diploma holders with relevant experience may apply.Working Conditions:- Monday to Friday – 9:30 AM to 6:30 PM- Ability to manage high chat volumes while maintaining quality.Role Overview:The Chat Support Executive is...

  • Chat Support Executive

    3 weeks ago

    Chennai, Tamil Nadu, India Lystloc Full time

    Location: Chennai Experience: 1–2 years in chat support, customer service, or related role.  Education: Bachelor's degree preferred; diploma holders with relevant experience may apply. Working Conditions: Monday to Friday – 9:30 AM to 6:30 PM Ability to manage high chat volumes while maintaining quality. Role Overview: The Chat Support Executive...

  • Chat Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Lystloc Full time

    Location: Chennai Experience: 1–2 years in chat support, customer service, or related role.  Education: Bachelor's degree preferred; diploma holders with relevant experience may apply. Working Conditions: Monday to Friday – 9:30 AM to 6:30 PM Ability to manage high chat volumes while maintaining quality. Role Overview: The Chat Support Executive...

  • Chat Customer Service Specialist

    1 day ago

    Chennai, Tamil Nadu, India Citi Full time US$ 90,000 - US$ 1,20,000 per year

    Responsibilities:Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, offering assistance & provide a comprehensive resolution to the complaints/queries.Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.Troubleshoot and resolve...

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    5 days ago

    Chennai, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 7,36,000 - ₹ 10,53,000

    Job SummaryWe are seeking a skilled and dedicated individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients via chat.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide product...

  • Job Opening For Non Voice Process Executive in Chennai

    3 weeks ago

    Chennai, Tamil Nadu, India GS Infotech Full time

    Job Opening For Non Voice Process Executive in Chennai Job Title/: Non Voice Process Executive Location/: Chennai Experience/: 0 to 3 years Salary/: 12k to 20k per month based on experience Employment Type/: Full Time Education/: Minimum 12th Pass or Graduate Shift/: Day shift , Rotational Key Skills Required/: Good written communication skills English...