
Hospitality [15h Left]
2 days ago
Job Description
Description
This role is for freshers/entry-level candidates looking to start their career in the hospitality industry. As a member of our hospitality team, you will provide exceptional service to our guests and ensure a pleasant experience during their stay.
Responsibilities
- Greet and assist guests with check-in and check-out procedures
- Provide information about the hotel and local attractions
- Handle guest inquiries and complaints in a professional manner
- Ensure cleanliness and organization in the front office and lobby area
- Coordinate with housekeeping and maintenance for guest requests
- Manage reservations and maintain accurate records
- Assist in the planning and execution of events and functions
Skills and Qualifications
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Basic knowledge of hospitality management software
- Ability to work in a fast-paced environment
- Detail-oriented with strong organizational skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to work flexible hours, including weekends and holidays
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