Field Executive

4 weeks ago

Radaur HR IN Magenta Finance Services Private Limited Full time

Job Summary The Field Leader is at the forefront of our operations responsible for delivering exceptional client experiences This role involves expertly managing client interactions conducting tailored training sessions ensuring accurate field documentation overseeing loan collections and resolving issues promptly The Field Leader is integral to achieving organizational goals by fostering trust and ensuring operational excellence in the field Job Details Designation Field Leader Reporting To Insert Manager Supervisor Name Job Location Specify Location Workplace Type On-site Employment Type Full-Time Roles and Responsibilities Manage a caseload of at least 650 clients ensuring their concerns and needs are addressed efficiently Facilitate loan disbursements ranging from 15 to 20 lakh monthly adhering to company policies Conduct Credit and Group Training CGT sessions to empower clients with financial management skills Ensure timely and complete collection of loan repayments proactively minimizing delinquencies and defaults Perform Loan Utilization Checks to verify the appropriate use of disbursed funds Maintain full coverage of all households in the assigned portfolio ensuring no eligible client is overlooked Conduct thorough Know Your Customer KYC verifications meeting regulatory and organizational standards Implement Best Client Selection by identifying high-potential clients based on creditworthiness and repayment history Perform Income Parameter Analysis to evaluate clients repayment capacity and customize loan offerings Skills Required Client Handling Professional empathetic and efficient management of client interactions Field Work Conduct on-site visits to assess client needs and verify information Monitoring Proactively track client accounts to ensure loan compliance and address any issues Technology Proficiency Skilled in using computers and mobile devices for record-keeping communication and transactions Bike Riding Efficient navigation between client locations and the office for timely service delivery Adaptability Eagerness to learn new skills and embrace professional growth opportunities Education and Experience Minimum Qualification 12th Grade Open to both freshers and experienced candidates Job Types Full-time Permanent Pay 15 000 00 - 23 000 00 per month Benefits Cell phone reimbursement Health insurance Leave encashment Life insurance Paid sick time Provident Fund Work Location In person

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