Unit Head

Job Description

Over the past 15 years, Medanta has created an unrivalled impact in delivering world class multi-specialty care for patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), and at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services. We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system. As we continue to scale and grow into new geographies, explore innovative methods of healthcare delivery, we are looking to hire exceptional talent to help us achieve our vision and grow in the process to achieve their professional aspiration.

To develop & implement human resources goals & objectives aligned to the goals & objectives of the organization. Work on creating a positive & conducive work environment, implement policies that promotes productivity & efficiency of employees, have proper performance & talent management processes and overall work on building an organizational culture that foster innovation, creativity & competitive advantage.

- Manpower Planning: Working with all stakeholders to create the manpower plan for the organization considering factors like hospital beds size, occupancy, and assigned staff: patient ratio, market benchmarking, bands/grades etc. Have an approved organization chart at an organization level, department & function level which is effective & lean and aligned with the ways of working of the organization.
- Recruitment & Selection: Assigning the turn-around-time (TAT) for all positions considering the bands/grade, close review on all critical open positions, have a funnel for candidates for positions which requires most attention, define robust & effective interviews & selection process using assessment tools/evaluation forms, all related MIS's & trackers to be updated
- Training & development: Ensure an effective plan for induction, orientation, mandatory trainings (fire, safety, radiation safety, occupational hazards etc.) for all employees. Closely work with various HODs especially for Nursing & Clinical vertical to have a robust plan for functional training. Training need identification through focus group discussions, one-on-one meetings with HOD's for the training plan of their team members. Ensure basic behavioral & soft skills sessions are in place for required team members. Online platform (LMS) is used effectively for reports and data management as per compliance.
- Talent Management: Ensures effective process for performance management which includes identifying the KRA's / KPI's for all employees, have an assessment/evaluation tool or appraisal forms in place to ensure timely closure of performance evaluation cycles by following normalization and ratings mechanism. Identifying the high performer & high potentials to have a plan with the HOD on career path for them. Working with the HODs for succession planning. Designs and implements strategies & systems to develop and retain best talent.
- HR Operations: Ensure effective execution using HR Technology (HRMS & SAP) of all HR Operations processes like payroll preparation, compensation & benefits administration, transfers, increments, market corrections, incentives, market benchmarkings & surveys, separation, F&F processes etc. Ensure legal & statutory compliances with respect to people, practices & processes. Adherence to acts (applicable shops & establishment or factory act), rules & guidelines governing leaves/ timings, compensation mix considering new wage code etc. Liaisons with Statutory Bodies like PF & ESI, Inspector of Factories, Labour Department, Banks, Insurance Authorities etc. Manage background verification process. Conduct periodic planned & surprise reviews/audits covering all these aspects to check effectiveness. Staying abreast with all legal changes and timely implementation
- Develop & Implements policies and procedures related to all Human Resources matters such as manpower planning, recruitment, selection, training & development, compensation & benefits, performance appraisals, talent management, rewards, employee experience, HR technology and other HR Operations processes such as increments, market benchmarking surveys, promotions, transfer, separations etc.
- Lead the HR related initiatives for NABH & JCI accreditations, employee engagements, employee relations initiatives, industrial and labor relations. Closely interfaces with the concerned Department Managers on organizational changes and other initiatives.
- Thought leadership in providing guidance/mentoring the vertical HR Heads (directs reports) and overall HR team.