01/07/2025) Telugu / Kannada / Malayalam / Tamil /Hindi

3 weeks ago

Hyderabad Bengaluru Chennai, India Creative Hands Hr Full time
Job Description

Key Responsibilities:

- Handle inbound or outbound customer calls in your preferred regional language.
- Clearly explain products, services, or offers as per the process.
- Answer customer queries politely and resolve basic issues.
- Record customer data, feedback, and call outcomes accurately.
- Follow calling scripts and quality standards.
- Meet daily or weekly targets (calls made, conversions, etc.).
- Escalate unresolved concerns to team leads if needed.

Eligibility & Requirements:

- Minimum: 12th pass or any graduate.
- Freshers are welcome; prior BPO or telecalling experience is a plus.
- Fluency in any one of the following languages is mandatory:
- Telugu
- Kannada
- Malayalam
- Tamil
- Hindi
- Basic understanding of English (for data entry or tools).
- Good voice clarity, active listening, and a friendly attitude.
- Basic computer skills.

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