Logistics Technician

xecute incoming outgoing deliveries and document inbound and outbound deliveries as instructed by management You will initiate warranty claims and process returns on failed equipment This opportunity will allow you to build working knowledge of inventory management principles warranty process management data bearing device destruction and advance your career in the process Microsoft s Cloud Operations Innovation CO I is the engine that powers our cloud services As a CO I DIAT you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft s online services including Bing Office 365 Xbox OneDrive and the Microsoft Azure platform As a group CO I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs Diversity Inclusion training and events and professional certifications Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide With environmental sustainability and optimization at the forefront of our data center design and operations we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider Microsoft s mission is to empower every person and every organization on the planet to achieve more As employees we come together with a growth mindset innovate to empower others and collaborate to realize our shared goals Each day we build on our values of respect integrity and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Responsibilities Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices This includes information processing packaging shipment and receipt of return for Return Merchandise Authorization RMA devices following all Service Level Agreements SLAs related to RMA warranty process Develop working knowledge of stock control and inventory management practices and procedures Ensure accurate documentation of incoming and outgoing deliveries as well as records Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus Perform cycle audits and data corrections to ensure all inventory controls are met Help to reconcile and report inventory discrepancies Ensure detailed physical inventory tracking and staging Under the supervision of more experienced Data Center colleagues destruction of data bearing devices DBD following all Service Level Agreements SLAs and Microsoft policies Comply with all security and data management policies Embody our and Qualifications High School Diploma AND 6 months experience or an internship in inventory management retail warehouse management or a related field OR equivalent experience Background Check Requirements Ability to meet Microsoft customer and or government security screening requirements are required for this role These requirements include but are not limited to the following specialized security screenings Microsoft Cloud Background Check This position will be required to pass the Microsoft Cloud background check upon hire transfer and every two years thereafter While not required we also look for the following Preferred Qualifications 1 years experience in warehouse supply chain in an information technology IT environment IT and or logistics operating heavy-load movement equipment e g forklift pallet jacks chassis lifts for a large corporation OR equivalent experience Microsoft is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances We also consider qualified applicants regardless of criminal histories consistent with legal requirements If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request via the