Service Advisor

3 weeks ago

Gurgaon, Haryana, India Avani Consulting Full time
Job Description

This role is for a Service Advisor to manage workshop operations and customer relationships. The ideal candidate will have a background in ITI Motor Mechanic or a Diploma in Mechanical and experience as a service advisor or diesel mechanic. The primary responsibilities include managing workshop operations, ensuring timely repairs, and providing excellent customer service.

Key Responsibilities

- Manage customer relationships by serving as the main point of contact.
- Schedule services and appointments for vehicle maintenance and repairs.
- Coordinate with mechanics and dealerships to ensure timely repairs and after-sales services.
- Manage workshop operations and inventory control.
- Ensure the timely delivery of spare parts.
- Provide advisory services for car maintenance and repairs.
- Maintain high service standards to ensure customer satisfaction.

Skills & Qualifications

- Completion of ITI Motor Mechanic or a Diploma in Mechanical.
- Proven experience as a Service Advisor or a Diesel Mechanic.
- Experience in workshop operations and inventory management.
- Strong coordination, communication, and interpersonal skills.
- The ability to provide effective advisory services for car maintenance.

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