Product and Applications Sales Specialist

1 week ago


Bengaluru, Karnataka, India ZEISS India Full time
Job Description

The PASS for Electron Microscopy (EM) will be responsible for providing comprehensive technical and application support for the ZEISS Electron Microscopy portfolio, ensuring an exceptional customer experience. The candidate should demonstrate technical and operational expertise in Scanning Electron Microscopes (SEM) and Field Emission SEM (FESEM) with related imaging software, preferably ZEISS.

The role involves active engagement in pre-sales activities, including technical consultations, product demonstrations, and workflow development, to drive funnel development and increase win probability. Additionally, the specialist must stay up-to-date with emerging technologies, market trends, and research advancements, playing a crucial role in the successful introduction of new products and solutions into the Indian market.

Primary Duties and Responsibilities:

- Pre-Sales Support: Provide technical consultation, application expertise, and live demonstrations to help customers select the right EM solutions.
- Increase WIN Probability: Enhance the success rate of active sales opportunities through strong technical engagement and value-based solution selling.
- Funnel Development: Identify and develop new opportunities through customer interactions, workshops, and collaborations with research and industrial partners.
- Customer Engagement: Build strong relationships with key stakeholders in academia, research institutions, and industry to promote ZEISS EM solutions.
- Product & Workflow Expertise: Demonstrate in-depth knowledge of SEM and FESEM systems, including imaging techniques, correlative workflows, and sample preparation protocols.
- Market & Technology Awareness: Stay updated on latest industry trends, emerging research applications, and competitive technologies.
- Post-Sales Support: Provide training, application support, and workflow optimization to ensure customer satisfaction and maximize instrument utilization.
- Collaboration: Work closely with sales, service, and product management teams to develop customized solutions that align with customer needs.

This role is ideal for individuals with a strong technical background in electron microscopy, excellent communication skills, and a passion for engaging with customers to drive scientific and industrial advancements.

ZEISS in India

ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS' success story in India is continuing at a rapid pace. Further information at ZEISS India (https://www.zeiss.co.in/corporate/home.html)

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