IT Application Management

4 weeks ago

Nagpur, India Classified Jobs Full time

Main responsibilities will include: - Collaborate with business units, IT teams, and process owners to identify and maintain service activities necessary for effective delivery, management, and enhancement of services aligned with business needs. - Ensure applications are prepared to support new or existing processes and service levels. - Oversee Change, Release, Testing, and Capacity management. - Collaborate with business and process owners to develop realistic and robust planning, reducing risk during platform changes, and effectively managing service delivery expectations. - Communicate business priorities to allocate appropriate resources for critical projects. Requirements - Minimum of a bachelor's degree or equivalent in a relevant field of study. - At least 8-12 years of relevant experience delivering complex IT services to business and process owners. - Proficiency in low-code/no-code platforms for database administration, application development, maintenance, deployment, and technical support using best practices in web programming techniques. - Proficiency in SQL Data analysis, API-driven integrations, and investigation skills - Strong understanding of business processes supported by IT services and applications, including areas such as Procure to Pay, e-Sourcing, Contract Lifecycle Management, BPO, and data analytics. - Excellent communication skills in English (both written and verbal), with a proactive and responsible work approach. - Ability to collaborate with business users, balancing IT capacity, risk, and service levels to meet expectations. - Critical thinking skills to analyze information and recommend effective solutions. - Prior experience in low-code/no-code applications such as Out systems, ServiceNow, and MS Azure based applications is desired. - Knowledge of IT Service Management, Service Integration and Management, Agile Development practices is required. - ITIL foundation certification must

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