Salesforce Experience Cloud Developer

7 days ago

Bengaluru India NTT DATA North America Full time

Job Description Job Title: Salesforce Community Developer Experience Cloud Expertise Job Overview We are seeking a highly skilled Salesforce Community Developer with strong hands-on experience in Experience Cloud to design, develop, and enhance customer- and partner-facing community portals. The ideal candidate will have deep technical expertise in community architecture, Lightning development, and user experience customization, along with a solid understanding of business processes related to customer self-service and partner collaboration. Key Responsibilities - Design, build, and customize Salesforce Experience Cloud sites using Experience Builder and standard templates. - Develop responsive and user-friendly community pages leveraging LWC, Aura Components, HTML, CSS, and JavaScript. - Implement and customize login flows, Apex controllers, and Salesforce Flows to support complex business logic. - Configure guest user access, sharing settings, and security controls for public-facing and authenticated pages. - Integrate external systems using REST/SOAP APIs, ensuring seamless data exchange for community users. - Implement audience targeting, personalization, branding, and custom themes within Experience Cloud. - Work closely with business stakeholders to translate community use cases (customer self-service, partner collaboration, etc.) into scalable technical solutions. - Support and optimize Case Management, Knowledge Articles, Chatter, and other community-specific features. - Ensure all configurations and customizations comply with GDPR/CCPA and data privacy guidelines. - Troubleshoot community performance, security issues, and provide continuing enhancements. Required Technical Skills - Minimum 5+ years of work experience in Salesforce.com Projects. - Should be expertise in Salesforce.com standard functionality and features (Sales, Services and Marketing), Apex Programming and Force.com Capabilities - Should have 5+ years of experience in building Experience Cloud Sites. - Strong understanding of Experience Cloud architecture, templates, and best practices. - Proficiency in Community Builder for custom layouts and user experiences. - Advanced experience with Lightning Web Components (LWC) and Aura Components. - Hands-on skills in HTML, CSS, JavaScript, and responsive design principles. - Experience working with Apex, Flows, and custom login/authentication flows. - Familiarity with REST/SOAP APIs and integration patterns. - Solid grasp of guest user security, public access settings, and community permissions. Desired Business Knowledge - Understanding of common community scenarios: customer self-service, partner collaboration, case deflection, and knowledge access. - Knowledge of platform features like Case Management, Knowledge Articles, Chatter, and digital engagement. - Experience implementing personalized experiences, branding, and audience segmentation. - Awareness of data privacy regulations (GDPR, CCPA) and compliance considerations in community design. Required Certifications - Salesforce Platform Developer I - Salesforce Administrator - Salesforce Experience Cloud Consultant Additional Preferences - Strong communication and collaboration skills. - Ability to work in an Agile environment. - Experience with CI/CD and version control is a

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